Warehouse Excellence Manager

To lead, develop, advise on and support the implementation of the Warehouse strategy and support the implementation of business plans to deliver the strategic priorities of long-term growth opportunities, leveraging scale and building fundamental process, system and people capabilities in _CCBSA and CCBA._

**Key Duties & Responsibilities**:
**Strategy Deployment**
- Develop a _3-to-5-year_ warehouse strategy and business plan based on diagnosis, analysis, insight, expertise and warehouse principles.
- Develop and lead the annual and seasonal plans to optimise the operation by aligning resources to activity levels and meeting customer service needs to improve the overall warehouse performance.
- _Managing the warehouse centre of excellence for CCBSA and CCBA._
- Develop and manage the overall warehouse budget and allocation of funds according to plan
- Lead and assume accountability for centralised stock and warehouse services.
- Drive cost efficiencies and transformation through key strategic projects implementation e.g., centralisation of automated picking activities.
- _Lead the capability development for the warehouse through the centre of excellence incorporating best practice on behalf of CCBSA and CCBA._

**Operational Management**
- Assess current warehouse solutions and develop new solutions with the aim of achieving continuous improvement.
- Ensure the alignment and integration of activities within warehousing (Warehouse and Distribution) with the rest of the business.
- Develop standard operating practices for all warehouse activities and ensuring that all these practices are aligned with the business governance (RACM) requirements.- Sharing of operational best practices across countries.
- Align and engage with stakeholders internally and externally.
- Provide direction and leadership to teams through driving empowerment, accountability, a culture of forward thinking, innovation and continuous improvement.
- Ensure the continuous modelling of operational performance to meet optimal customer service and cost objectives.
- Drive stock management and financial reconciliation of stock in warehouses.
- Perform Sarbox control to ensure audit compliance in respect of stock management and movement.
- Effective management of warehouse improvement projects and the utilisation of effective project management principles.
- Development and review of KPIs relevant to warehouse efficiencies and performance.

**Digital Transformation (How it is conceptualised)**
- _Drive the Logistics digital transformation agenda by identifying and reviewing new digital solutions for implementation to achieve business outcomes._
- _Collaborate with the CCBA IT function and relevant vendors to identify and map a 3 to 5 years digital forecast to help develop new solutions._
- _Assessing technological advancement opportunities to improve the CCBSA Logistics value chain._
- _Conduct a review of new solutions to recommend for adoption._

Judgement and decision making
- Makes final decisions on processes of vendor selection and material handling equipment
- Approve productivity and cost analysis processes and warehouse projects.
- Manage the Warehouse budget to ensure effective implementation and cost saving.
- Approve people and equipment resourcing model changes.

**Skills, Experience & Education**:

- A B Comm or related B Degree (Business Management, Logistics or Transport),
- An Hons Degree would be an added advantage.
- _A minimum 8 to 10 years’ experience in logistics industry._
- With 5 of those years in senior line management experience.
- Experience in logistics and business software systems.
- Additional experience and/or exposure in sales or manufacturing.

**General**:
**Assertiveness**
- Be able to bring own views across clearly without damaging the relationship with the other party. Choose an appropriate stand in order to meet targets and best practice and encourage team members to be more productive.

***Analytical thinking**
- To analyse the relationships between events, circumstances and forces beyond the obvious and draws insightful conclusions, at a micro and macro level. Demonstrate the understanding of the inter-relationships between systems and processes and consolidate information into a coherent whole.

**Business Acumen**
- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; is aware of how strategies and tactics work in the marketplace.

***Customer orientation**
- Be dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

**Conflict Management**
- Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common grou