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Virtual Assistant

3 weeks ago

Pietermaritzburg, South Africa Flowz South Africa Full time

**Key Responsibilities**:
**Lead Management and Follow-Up**:

- Efficiently manage incoming leads and inquiries.
- Maintain a well-organized lead management system.
- Schedule appointments with potential clients and confirm their availability.
- Ensure timely and accurate responses to inquiries.

**Appointment Setting**:

- Set up appointments with prospective buyers and sellers.
- Confirm appointments and ensure both parties are prepared.
- Maintain a calendar and scheduling system.

**Social Media Assistance**:

- Assist in creating and scheduling social media posts on platforms like LinkedIn, Instagram, Facebook, and Twitter.
- Maintain a social media content calendar.
- Engage with followers and respond to comments or messages.

**Document Gathering**:

- Collect necessary documents and information from clients.
- Ensure all required documentation is complete and organized.

**Buyer Side Tasks**:

- Assist with various tasks related to buyer inquiries and needs.
- Follow predefined processes for document requests and information gathering.

**Basic Data Entry and Accounting**:

- Enter financial data into spreadsheets.
- Maintain basic accounting records as directed.

**Soft Skills**:

- Excellent verbal and written communication skills.
- Ability to maintain a friendly and professional tone, especially when communicating with clients.
- Strong phone etiquette and the ability to communicate effectively over the phone.
- Attention to detail and strong organizational skills.
- Ability to work independently and prioritize tasks effectively.

**Hard Skills**:

- Proficiency in Microsoft Office tools (Word, Excel).
- Basic accounting skills are a plus.
- Prior experience in lead generation or customer service roles is preferred.
- Familiarity with CRM systems is a plus.
- This position is open to onsite and remote applicants._

**Job Types**: Full-time, Part-time

Pay: R5 400,00 - R10 800,00 per month