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Technical Writer
2 weeks ago
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
**More about this career opportunity**
The role of Technical Writer is to write company documents such as instruction manuals, intermediate to end-user manuals, reference guides, operating procedure guides, white papers, and specialized product descriptions.
This role is responsible for writing complex ideas in simple ways. They research, create write and edit content for internal. Technical Writers provide applicable skills in all stages of business communications.
**Key Role and Responsibilities**:
- Create clear and concise material, taking care of editing and proofreading tasks
- Update and maintain a library of service catalogues and associated documents such as RACI's etc.
- Revise or rewrite existing technical documentation
- Research and gather information and study target audiences
- Test whether users understand newly developed material
- Work closely with printers, illustrators, graphic designers, translators and other relevant professionals
- Stay up to date with the latest trends and developments in the industry
- Compile information by order of usability
- Organize all documents into the database and make copies for data security
**Knowledge, skills and attributes**:
- Ability to do effectively plan out any development requirements
- Excellent communication skills to be able to transfer knowledge without resorting to complex language
- Knowledge of writing software tools
- Excellent written and verbal communication skills
- Efficiency in proof reading
- Ability to interact with all stakeholders - technical and non-technical
- Ability to explain technical concepts to non-technical people
- Basic project management skills
**Academic Qualifications and Certifications**:
- Bachelor’s degree or equivalent in a related field
**Experience required**:
- Proven experience in a similar position gained within an Information Technology company
**A career at NTT means**:
- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.
