Sales Manager
5 days ago
Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?
Santam Direct has an exciting career opportunity is available for a Sales Manager, who will be based in Centurion. This career opportunity is available within the Referral Sales department. What will make you successful in this role?
The Sales Manager will drive sales in a telesales environment. The incumbent must have proven success in the inbound as well as outbound telesales environment. The incumbent must also have a good knowledge of digital marketing with the ability to analyze leads and influence the generation of quality leads and have accountability to convert these leads into sales for Personal Lines.
QUALIFICATIONS AND EXPERIENCE
- Completed Grade 12
- Completed RE certificate
- Degree or Diploma Commerce / Business studies
- Insurance related studies on an NQF Level 5 or 6
- Minimum 5 years’ call centre management experience within short-term insurance (sales driven environment)
- Comprehensive experience in the short-term insurance industry
- Proven involvement in the formulation and execution of sales strategies
KNOWLEDGE AND SKILLS
- Legislative requirements applicable to a contact centre environment in the insurance industry
- Working knowledge of digital marketing
- Developing sales plans and budgets
- Santam Personal insurance product and system knowledge
- Financial Management including Income Statement analysis
- Drive and lead results
- Call centre control and reporting
- Budget and expenses
- Stakeholder communication
- Management of employees
Knowledge and Skills Drive leads and service targets Call Centre control and reporting Budget and expenses Stakeholder communication Management of employees Personal Attributes Builds effective teams - Contributing independently Decision quality - Contributing independently Directs work - Contributing independently Plans and aligns - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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