Customer Services Agent

Our client is looking for customer services agents to service their customers on a mobile network campaign. **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction, striving for first-call resolution whenever possible. - Provide accurate information regarding mobile network plans, services, billing inquiries, technical support,...

The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: - Sell insurance products telephonically to potential policyholders by reading from an approved script, - Utilise a call center dialer to manage lead follow-up - Strive to achieve insurance policy sales and campaign targets - Assist policyholders with policy...

The individual will be a Call Centre Agent, part of a team of Call Centre Agents that: - Sell insurance products telephonically to potential policyholders by reading from an approved script, - Utilise a call center dialer to manage lead follow-up - Strive to achieve insurance policy sales and campaign targets - Assist policyholders with policy...

**About Us**: Lewis Group is passionate about connecting with our customers and building supportive digital communities. The Community Engagement Agent will be the frontline representative, engaging daily with customers through social media, live chat, and review platforms to ensure a positive brand experience. **Key Responsibilities**: - Respond to...

Our client based in Woodstock boulevard is looking for Customer Care Advisors to assist customers with online shopping. **Requirements**: - 2 years call centre customer services experience(BPO or Captive) - Great communication skills - Matric - Criminal clear Working hours - Earliest is 10h00 - 19h00 - Latest is 11h00- 20h00 Basic Salary is R 6850 +...

**Duties and responsibilities will include, but not be limited to**: - Outbound insurance sales calls to prospective customers strictly according to the insurance script - Offering insurance products to leads/referrals telephonically using a Script, - Ensure fair treatment of customers, central to our culture and identify opportunities to improve product...

**Required**: 2 years customer service experience within a call centre (BPO or Captive) Brilliant communication skills Must be willing to work hours below: **Monday to Sunday** **8:00 - 17:00 UK time** **9:00 - 18:00 UK time** **Salary**: From R6,800.00 per month Ability to commute/relocate: - Woodstock, Western Cape: Reliably commute or planning to...

Handle inbound and/or outbound calls in a professional and courteous manner - Assist customers with inquiries, complaints, billing questions, and product support - Provide accurate information and resolve customer issues efficiently - Document customer interactions and update account information in CRM systems - Meet or exceed performance metrics including...

**About the Role**: Opportunity available at a client within the Financial Services Industry for an experienced Collections Agent to report directly to the Collections & Recoveries Supervisor. **Requirements**: Proven collections experience Proven computer skills and experience with Salesforce essential MS Office skills - Word and Advanced Excel Experience...

Surgo has partnered up with a specialist global cyclist insurance solutions company and they are looking for an energetic and motivating Sales Agent to join their team based in Woodstock, Cape Town. If you are keen to work with international clients and learn about insurance, we want to hear from you! **Job Purpose**: You would be responsible for calling...