Night Auditor

4 days ago

Franschhoek, South Africa Tych Business Solutions Full time

Our client in Franschoek, Western Cape, South Africa is looking for a Night Auditor.

**Requirements**:

- Degree or diploma in Hospitality.
- Valid driver’s license
- Ability to work shifts and be flexible in other departments
- Exceptional attention to detail
- Ability to anticipate guests needs and exceed guests’ expectations
- Enthusiastic and passionate about guests, their needs and preferences

**Experience and skills**:

- Experience in a 5 star luxury hotel environment
- Excellent knowledge of Franschhoek area and surrounds
- Excellent interpersonal skills to be able to interact with all guests
- Excellent communication skills in English, both written and verbal
- Proven track record in hospitality management, especially dealing with guests
- Ability to be always courteous, calm under pressure and putting guests first
- Computer literate in Microsoft office and Protel.

**Responsibilities**:

- Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and other operational departments during their allocated night shift.
- Responds to the requests that are presented by guests during the

night operating hours and works closely with the relevant department night team
to assist the department managers to ensure a coordinated effort between the
different teams.
- Ensures that the Night Audit and reporting is accurately

completed and all departments are balanced and that department “roll-over”
procedures are correctly run.
- Ensuring that all guests’ special requests, requirements are met

by all departments and communicated clearly.
- Upselling of other group facilities and services including the affiliates.
- Adhere to and maintain Health and Safety standards.

**Job Types**: Full-time, Permanent

Ability to Commute:

- Franschhoek, Western Cape (required)

Ability to Relocate:

- Franschhoek, Western Cape: Relocate before starting work (required)

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