Outbound Sales Consultant

23 hours ago


Johannesburg, South Africa Dynamic Frontiers Consulting Full time

**Outbound Sales Consultant**

**Location**: Johannesburg, Gauteng, South Africa

**What will you do?**
- Sell life insurance telephonically
- Achieve sales targets
- Adhere to Quality and Compliance processes to minimise business risk
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Sales objection handling
- Build and maintain good client relationships
- Keep abreast of developments and trends in the Industry - self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements

**What will make you successful in this role?**

**Qualification & experience**
- Grade 12 qualification
- At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)
- Financial services experience (advantageous)
- RE Exam Advantageous
- 30 FAIS Credits - Advantageous

**Knowledge and skills**
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime in order to achieve targets.
- Being fully computer literate.

**Personal qualities**
- Interpersonal
- Planning and organising
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
- Objection handling skills
- Team orientated
- Ability to receive and implement feedback

**Core Competencies**
- Cultivates innovation - Contributing dependently
- Customer focus - Contributing dependently
- Drives results - Contributing dependently
- Collaborates - Contributing dependently
- Being resilient - Contributing dependently



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