Operations Support/revenue Operations Specialist

2 days ago

Durban, South Africa Vicit Full time

**COMPANY**

Vicit is a growth advisory consultancy in the Enterprise Performance Management (EPM) industry dedicated to helping founders and business leaders of software and consulting firms navigate the many pitfalls that can befall them on their journey to growth and ultimately exit.

We specialise in building in the science behind scale; we design and deliver growth frameworks, develop hiring strategies and provide sales and leadership advisory support.

Our client engagements usually begin with a full diagnosis of the current state of the business. The output of which is a substantial report outlining issues, gap analysis (against their goals) and from there, we recommend actions, projects and a roll out strategy and provide operational and advisory support as required.

**ROLE DESCRIPTION**

We are seeking an experienced Operations Support/Revenue Operations Specialist to join our team. This role will be responsible for supporting the day-to-day operational efficiency of our revenue-generating departments and ensuring smooth business operations across the organisation.

**ROLE RESPONSIBILITIES**
- Provide operational support to sales, resourcing, and marketing teams
- Manage and optimise revenue-related systems, tools, and processes
- Analyse operational data to identify areas for improvement and implement solutions
- Develop and maintain operational documentation, including process flows and reports
- Collaborate with cross-functional teams to streamline operations and enhance productivity
- Support forecasting, reporting, and revenue analysis activities
- Assist with CRM administration and data management
- Help implement and optimise revenue operations technologies and integrations
- Provide training and support for operational tools and processes

**REQUIRED SKILLS & QUALIFICATIONS**
- Proven experience in operations, revenue operations, or business operations
- Proficiency with CRM systems (e.g., Salesforce) and business intelligence tools (e.g., Excel)
- Commercially minded
- Strong analytical skills and data-driven approach to problem-solving
- Excellent communication and collaboration abilities
- Experience with sales and marketing operations preferred
- Process improvement and project management skills
- Ability to work independently and manage multiple priorities effectively

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