Accounts Receivable Specialist

1 week ago

Johannesburg, South Africa OpsArmy Full time

**Accounts Receivable Specialist**:
**Schedule**: Monday - Friday, 9:00 AM - 6:00 PM EST
**Type**: Full-Time, Remote

**About the Role**:
We are seeking a detail-oriented **Accounts Receivable Specialist** with hands-on experience in managing invoicing, vendor setup, and collections. In this role, you will own end-to-end AR processes, ensuring accuracy, compliance, and timely payments. You will also serve as a key liaison between internal teams and client AP/vendor management teams, maintaining efficient workflows and meeting deadlines.

**Responsibilities**:
**Vendor Systems & Setup**
- Manage vendor setup and administration in **Coupa** and similar portals (e.g., Ariba, Jaggaer).
- Complete supplier registrations, tax forms (W-9/W-8), banking details, compliance questionnaires, and insurance certificates.
- Maintain vendor master data and monitor for messages, rejections, and updates.

**Invoicing & Approvals**
- Create and submit accurate **PO and non-PO invoices**; handle PO flips and attach SOWs/timecards.
- Resolve exceptions quickly and track invoices through the full approval/payment cycle.
- Partner with internal approvers to clear holds, credits, and disputes.

**Accounts Receivable & Collections**
- Own and monitor **AR aging**; prioritize outreach, send dunning notices, and schedule follow-ups.
- Reconcile payments, remittances, short-pays, and chargebacks with clear documentation.
- Escalate disputes and coordinate resolution across teams.

**Vendor & Internal Coordination**
- Serve as the **primary point of contact** for buyer-side AP/vendor management teams.
- Work closely with Sales, Customer Success, and Delivery teams to provide approvals, backup documentation, and proof-of-service.

**Process & Reporting**
- Develop and maintain **SOPs and checklists** for vendor portal submissions and renewals.
- Report weekly on **key metrics** including DSO, invoice cycle time, exception rates, and collections progress.

**Qualifications**:

- 2-5+ years of experience in Accounts Receivable, Vendor Management, or Finance Operations, ideally within services or SaaS.
- Proficient in supplier registration, PO workflows, invoicing, and exception handling.
- Strong organizational skills, with the ability to manage multiple submissions and meet deadlines.
- Solid Excel/Google Sheets skills; experience with accounting systems (QuickBooks, NetSuite, or Xero) is a plus.
- Clear and professional written communication skills for AP correspondence and collections.

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