Manager - Regional Consumer Postpaid Regional Operations.commercial Operations Sa

Regional Consumer Postpaid. Regional Operations
Company Overview, Vision & Values
We at MTNSA are a purpose and value-led organization.
At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an
environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A
workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that
is bigger than us. This is what we want you to experience with us
Our commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a
vision to realize our shared goals.
Mission/ Core purpose of the Job
To execute on and drive postpaid segment growth across the region/
sub-region through residential sales, channel expansion initiatives, and
channel partnerships.
The role ensures successful execution of sales plans, compliance, and
oversight of indirect channel investments.
Job Outcomes / Results
Regional profitability targets, driving residential
and postpaid sales performance across the
cluster.
- Align and execute sales plans with Dealer Sales

Managers and other channel partners.
- Increased consumer market share through with

expansion of segment customers.
- Ensure compliance and governance within the

postpaid sales ecosystem.
- Manage segment area budgets, aligning with

Regional and center’s objective
- Implement channel expansion strategies to

grow market share
- Execute residential and SME sales with center

collaboration and Experience Centre initiatives
- Oversight of risk management and compliance

within Experience Centres
Key Activities & Responsibilities
Strategy Input and Execution
- Provide strategic input and ensure execution of regional Postpaid and Residential sales strategies in line with the overall consumer

segment and channel goals. This includes strengthening customer segmentation strategy by integrating on-the-ground insights into
customer needs, providing valuable feedback to the Regional SM and Marketing Managers.
- Identify opportunities for growth in the postpaid and residential segment and implement relevant strategies. Support SME sales in

segmented clusters through dedicated initiatives and focused efforts within Experience Centres.
- Collaborate with central sales and dealer teams to align on sales strategies and execution, providing feedback to ensure alignment of

market initiatives with postpaid targets.
- Execute Channel and Channel Expansion strategies for the onboarding of new channel partners.
- Ensure regional area segment alignment with national strategies, governance, and risk management frameworks.

Regional Postpaid Sales Operations Delivery
- Lead a team to effectively execute on consumer postpaid and residential segment sales strategies, ensuring the achievement of sales

and revenue targets.
- Supervises and guides Store Supervisors for Experience Centres (owned stores) to drive innovation, sales within the owned stores in

the region/ sub-region.
- Collaborates with Regional Network Team to ensure network availability and performance in the segmented cluster.
- Manage interlocks between the cluster & central key account teams for partner management.
- Ensure the daily operations of Owned-Experience Centres/Stores function effectively to drive sales, service excellence, and

compliance through collaborative management with senior store supervisors.
- Strengthen partnerships with segmented cluster channel partners and experience center dealers.
- Monitor channel partner performance and ensure alignment with business goals. This includes managing partnerships with region

channel partners and experience center dealers for improved collaboration.
- Develop and oversee channel expansion initiatives to enhance regional coverage.
- Understand channel policies and procedures, enabling the execution of Channel Expansion strategies for onboarding new partners.
- Implement initiatives arising from Governance forums in Commercial Operations to drive channel innovation, data-driven decisionmaking,

and enhance operational efficiency
- Conduct reporting for postpaid/ area of responsibility. This includes tracking, forecasting sales trends, highlighting any significant

deviations from defined performance metrics.
- Review the team’s performance against agreed KPIs and drive plans for improvement where gaps are identified
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