Junior Account Manager

1 week ago

Bedfordview, South Africa Bitventure Consulting Full time

Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a superpower of building relationships and providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Junior Key Accounts Manager at Bitventure, a pioneering force in innovation. **Why Bitventure**: At our core, we are driven by a powerful vision; to foster sustainable businesses by mitigating risks and boosting revenue. We are the catalyst for innovation and proudly embody the spirit of "Intelligence in Action”. Our recent accolade, the Digital Transformation Award at Africa Tech Week, speaks volumes about our commitment to excellence. **What is in it for you?** - An environment where success is mot just encouraged, but inevitable: - Digital Transformation Industry Leader - Diverse and collaborative culture - Professional growth opportunities - Meaningful work - Competitive Remuneration and Recognition **What we are loooking for**: - Grade 12, a certificate or studying towards a Diploma/Degree in Business or similar - At least 2-3 years experience in key accounts - Own/Reliable transport and being able to travel from time to time. - Excellent communicator and relationship builder - Attention to detail, and able to manage multiple accounts and projects - Customer centric approach, and an initiative and eagerness to grow **What you'll do**: - Collaborate with teams to develop project plans and ensure accurate configuration. - Ensure successful client onboarding processes, verifying accurate documentation completion to ensure successful client transitions. - Drive client stability, proactively addressing problems and ensuring high levels of client satisfaction. - Build relationships with key stakeholders within client organisations, fostering trust and continuous engagement. - Identify and leverage opportunities to upsell/cross-sell and expand the client base. - Manage timely and accurate processing of packs, providing progress updates to Accounts team. **Experience**: - B2B software sales.: 2 years (required)

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