Employee Relations Specialist

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Position Purpose

The Employee Relations Specialist provides support to employees, supervisors and managers by providing advice and guidance on issues concerning employment policy, procedure or practice.

**Responsibilities**:
- Day-to-day employee relations advice to business unit managers and people managers/team leaders in coordination with related company policies.-
- Ensure compliance and consistency in the execution and administration of Employee Relations cases initiated in the ServiceNow case management tool.- Responsible for assisting and creating monthly employee relations reports relative to case activity.- Responsible for all required correspondence while their case is being investigated and upon completion.- Conducts internal workplace investigations and recommends resolutions to employee problems, issues and concerns.- Ensures the organization's compliance with federal, state and local employment law,- Mediates employee problems and provides structure for informal negotiations.- Partners with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce.- Liaise and supports the legal team in compiling documentation for employment relations claims.- Knowledge of and ensuring legal compliance to all BBBEE and EE legislation- Keeping a clear record of all administration pertaining to labour relations- Participates in the creation and rollout of ER policy & program initiatives.- Performs additional duties and projects, as assigned

**Qualifications**:

- Bachelor’s Degree in Human Relations industrial labour relations, and/or equivalent work experience.

Preferred
- HR Certification
- Experience with Case Management software
- Ability to speak and write multiple languages.
- Experience in CCMA representation preferable

Experience- 2 - 3 years’ experience in a Labour Relations role
- Strong Microsoft Office software skills

Skills and Knowledge- Demonstrated experience interacting with employees at all levels and providing excellent customer service- Strong analytical and problem-solving skills- Strong attention to detail, organizational and follow through skills- Strong communication skills- Ability to handle and manage multiple assignments and projects while effectively balancing schedules and ad hoc requests- Understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices

Preferred Education

Bachelors

Preferred Level of Work Experience

3 - 5 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.