Lubricants Export Manager

General Services, Logistics, Procurement
- DURBAN-WHARFSIDE & CAUSEWAY RD(ZAF)
- South Africa

**Strategy**:

- To manage the full process of Export Sales and business activities of Lubricants to Affiliates (AFA), West Africa and Indian Ocean Islands, NBE Region and Lube Marine business. Aligned to TOTALENERGIES Marketing South Africa Business Roadmap and Lubricants Export strategies. Ensuring sales and operational excellence within a customer centric environment.
- Participate in developing sales and marketing strategies
- Develop and grow business opportunities in the Affiliates and Lube Marine global arena.

**HSEQ**:

- To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation so as to minimize all risk pertaining to company assets and protection of life.
Manage the department staff, both internal and external export business partners to align to all relevant health, safety, environmental and quality standards including One Maestro, Patrom and all required reporting and continuous improvement initiatives. Adhere to developed action plans on recommendation and ensure follow up and compliance to implemented programs.
- **Governance**:

- Ensure compliance to effective risk management and business controls. This includes asset management for the area of direct responsibility, as well as compliance of business partners and contractors. Adhere and comply to all relevant company rules together with Export trade policies, regulations and Legislations.

**Sustainable Performance**:

- responsible for ensuring and supporting new business growth within the Affiliate and Lube Marine Business Area, sustaining existing sales volumes, increasing Market share and increasing the net profit margin. Forecasting monthly Sales /Historical Sales Data to assist the Lube Manufacturing Plant maintain /achieve $/Ton.
- Profitability ensure that indicated margins are maintained
- Cost Control of Opex and Varex spend as per budget
- Ensure maximum Return on Investments

**Export Sales Focus and Collections**:

- To take charge of the full Export, and Lube Marine business process / activity with regard to white, black oils and base oils to Total affiliates / NBE and Lubrifiants Customers.
The Export Manager is the point of contact for the Affiliate and manages the Export Sales of the brand/products or set of brands/products within assigned Affiliates. To manage and execute the commercial aspects of the Export, NBE and Lube Marine activity (including legal, tax, risk).
- Manage price increase document and timeous dissemination of price list to Affiliates zones (AFA & West Africa, NBE and Lubrifiants).
- To manage the sales and operational efficiency of the export activities and manage the relationship with the Affiliates and Lubrifiants global customers
- Competencies and skills required for ability to manage decision making and approvals.
- To provide necessary support to the accounts payable and accounts receivable teams for export and Lubrifiants business activities.
- **Customer Focus**:

- Build and maintain effective customer relationships in order to build strong loyalty. Handle and respond to existing products queries from Affiliates and Lubrifiants customers quickly, effectively and accurately. Provide customers with the appropriate selection, sampling of products in response of their inquiries and quotations. Anticipate the Affiliate’s/ customers’ needs and provide appropriate solutions to meet these needs. Developing and expanding lubricants export sales will be crucial for this position.

**Product Knowledge**:

- Stay abreast of the market conditions and trends in the field pertinent to lubricants and marine business activities.

**Human Resources** - Responsible to manage and support staff development within the export department as defined ‘The better together’ roadmap and all applicable legislation.
- **Team Leader**
Ability to remain calm under pressure
- In their endeavour to excellence, the fundamental values the jobholder must possess are Commitment, Integrity, Agility, Empathy and Flexibility
- Attending and participating in relevant training courses ( in class and online).**Context and environment**
- National Senior Certificate (Matric-grade 12)
- Appropriate Degree or relevant Tertiary qualification in Import and Export Management, Supply Chain /Logistics or Transport Management
- 10 years’ experience in a Petro chemical Industry/ Environment
- 10 years’ experience with Lubricants and Export business
- The ability to speak, read and write English fluently as the main business language.
- The ability to speak, read and write French will be advantageous in this role.
- The Lubricants Export (AFA), NBE region together with the Lubrifiants business requires intensive Customer Service. These sectors are dynamic and requires agility to meet ever-changing customer needs. Due to the nature of these sectors which requires intense pricing n