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IT Systems and Support Administrator

2 weeks ago

Durban, South Africa Pro Talent Full time

**IT**
**KZN**
***:
**IT Systems and Support Administrator**

**Job requirements**:

- Serving as the first point of contact for IT support within the organization
- Installing, configuring, and maintaining software and hardware components of computer and network systems (wired and wireless)
- Diagnosing and troubleshooting software and hardware issues
- Repairing and replacing damaged computer and network components
- Supporting people whenever they encounter challenges with computers and network devices (remote and onsite) - remote will include users in UK and Spain.
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation
- Providing training to fellow employees about network security and the best computer usage practices
- Providing training to fellow employees on how to use the provided software and hardware.
- Additional requirements may come up from time of starting and you need to be adaptable and willing to learn.

**OS and Software packages used (knowledge/experience preferrable/advantageous)**:

- Windows 10/11/Server 2016
- Mac OS
- Microsoft Office 365,
- Microsoft Dynamics GP
- Access Delta
- Sophos Security (antivirus)
- VMWare vSphere
- Veaam backup

**Qualifications and Skills**:
Required: CompTIA A+, Network+, Server+ and Security+ (or equivalent). Non-negotiable

Preferred: SQL view/query writing knowledge

Advantageous: Powe BI and Microsoft Dynamics GP knowledge