Disputes Agent

1 week ago


Johannesburg, South Africa TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
Day-to-Day you will:

- Assist victims of fraud in the process of protecting their information
- Produce hard copies of individual credit reports
- Provide information about available online services
- Log credit data disputes and complaints and give updates on the process
- Help consumers to achieve a better understanding of the credit industry in the UK

**What You'll Bring**:
Skills and experience you will have: - Excellent listening and communication skills - Experience of working in a call centre or other customer-driven environment desirable - Good IT knowledge - Experience of working with sensitive information - Ability to adapt to changes according to the business needs of the company - Understanding of the banking or credit referencing industry desirable, but not essential - Fluent English, written skills - Ability to work well within a team and communicate with other departments

**Impact You'll Make**:
TransUnion Job Title

Rep I, Consumer Operations Support


  • Disputes Agent

    2 weeks ago


    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: **Responsibilities**: - Work through disputes logged and ensure that they are handled via the correct dispute process. - Ensuring that all updates/actions are captured on the CRM system. - Ability to identify, understand and assist Vulnerable consumers within the...

  • Collections Agent

    3 weeks ago


    Johannesburg, South Africa Dananda Talent Full time

    The Collections Agent is responsible for managing and recovering outstanding student or client debt in an ethical, professional and customer focused manner. This role ensures that overdue accounts are collected efficiently while maintaining positive relationships and upholding the business's values of respect, integrity and service excellence. Key...

  • Procurement Agent

    2 weeks ago


    Johannesburg, South Africa Hire Resolve Full time

    Overview Hire Resolve’s client is a leading manufacturing organization in Gauteng specializing in the production of high‑quality goods. They are committed to delivering exceptional products and services to their customers while maintaining a strong focus on sustainability and ethical practices. As they continue to expand their operations, they are...


  • Johannesburg, South Africa Johnson & Johnson Full time

    **Position**:Customer Service Agent** **Reporting to: Customer Service Team Lead / or Customer Service Supervisor** **Location: Midrand, Johannesburg, South Africa** **Contract**:MedTech Customer Service** **About J&J**: For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into...

  • Procurement Agent

    5 days ago


    Johannesburg, Gauteng, South Africa Hire Resolve Full time R60 000 - R120 000 per year

    Hire Resolve's client is a leading manufacturing organization in Gauteng specializing in the production of high-quality goods. They are committed to delivering exceptional products and services to their customers while maintaining a strong focus on sustainability and ethical practices. As they continue to expand their operations, they are seeking a highly...


  • Johannesburg, South Africa Mtimandze Projects and Consulting Full time

    Key results areas: - Contact debtors to obtain payment on unpaid accounts and negotiate payment plans - Manage assigned accounts by enforcing terms - Assist clients to reconcile accounts and resolve client disputes. **Job Type**: Contract Contract length: 12 months **Salary**: R4 000,00 - R6 500,00 per month


  • Johannesburg, South Africa Johnson & Johnson Full time

    Description Overall purpose of job To provide professional customer service and support to all customers by providing quality services through accurate processing of all customer orders and resolution of disputes and general enquiries first time and on time to meet customer expectations compliantly. To achieve performance and operational targets and...

  • Collections Agent

    3 weeks ago


    Johannesburg, South Africa Dananda Talent Full time

    Key Responsibilities: Contact students or clients with overdue accounts via phone, email, or SMS to arrange payment or negotiate repayment plans.Monitor and follow up on payment commitments to ensure timely settlements.Maintain accurate records of all communications and payment arrangements in the system.Work closely with the finance and student support...


  • Johannesburg, South Africa Crayon Full time

    **Location** Johannesburg, South Africa **Salary** R15,000 - R20,000 per month (negotiable based on experience) **How you'll role** As a customer service agent at this scaling startup, you will play a vital role in handling customer interactions and financial transactions. This position is ideal for individuals adept at customer service, focusing on...

  • Call Centre Agent

    7 days ago


    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: What We Offer TransUnion believes in investing in the best people. Our dynamic and diverse environment values and promotes the growth of associates in their jobs, roles and careers. Our organization supports ambitious individuals who seek career satisfaction and development. **What You'll...