Administration Assistant

**Job Advert Summary**:
**RAINBOW CHICKEN** is seeking an administration Assisstant to join our Sales team based in **KZN - Hammarsdale**. The role reports to the National Account Manager and requires an analytical individual. The successful incumbent will be responsible for supporting the sales team and provide an important link between the managers and their customers by managing the processes of all sales-related paperwork whilst resolving queries and arranging appointments to visit new and established customers.

**Minimum Requirements**:

- Matric
- A secretarial diploma or office administration Diploma would be an advantage
- 2 years' administrative experience

**Knowledge**
- Business principles
- Pricing systems
- Workflow System
- Group Cube
- Price Probe
- BMI & Ad-Vice Silo Reports
- Shoprite portal
- Shoprite B2B system
- IRI DATA Base

**Skills**
- Highly Computer literate (MS Office and SAP)
- Microsoft Office (Excel, Word & Powerpoint)
- Verbal and written communication
- Interpersonal skills
- Logical thinking
- Organizing and planning skills
- Numeracy
- Shoprite B2B system
- IRI DATA Base

**Attributes**
- Tolerant of stress and pressure
- Attention to detail
- Deadline driven
- Able to prioritize
- Desire to continuously learn and progress

**Duties and Responsibilities**:
**Sales Administration**
- Manage the price capturing process into the system.
- Maintain electronic and paper-based customer records and information.
- Compile weekly performance feedback by sub-category for National Account Managers.
- Prepare monthly expense claims.
- Monthly budget management - scrutinize reports and reverse relevant charges to correct cost Centre, and extract cost detail on request.
- Manage business accrual Sallies as required.
- Maintain MSIT budgets controls by customer/category.
- Maintain the timeous Loading of Customer cycle and ad hoc deals.
- Managing OOS and Out of Sequence deliveries.
- Monitor and profile PI allocations and communicate to manager.
- Monitor weekly pricing on key SKU's in Customers by region.
- Monitor implementation of key price points vs RRSP.
- Highlight to relevant NAM where objectives are not being achieved.

**Promotion Grid Maintenance**:

- Capture and maintain all activities on the promotional grid and publishing internally.
- Responsible for the accuracy and the compliance of the retailer promotional grid.
- Ensure promo grid changes timeously are communicated to Customer Marketing & Supply chain team.
- Weekly Advert trackers and Scorecards

**Team Coordination and Self-Management**
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Support the business core
- Champion training and development of self and others through utilising available training
- Participate in regular performance appraisals and ensure that own targets and goals are clear and achievable.
- Maintain a basic appreciation and awareness of employee relations climate and compliance where required in line with relevant legislation and company
- Compiling weekly feedback
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives

**Customer Service**
- Quickly build an understanding of the FMCG industry, especially the Relevant categories and products.
- Develop a strong working relationship with Junior Acc Managers, Key Acc Managers, and National Account Managers within teams.
- Build working relationships with key admin staff within customer's business.
- Manage customer job allocations, liaise with customer services and feedback to customer on drop dates, etc.