Facilities Manager

7 days ago

Johannesburg, South Africa Tsebo Group Full time

**About Us**:
As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.

**Duties & Responsibilities**:

- Establishes and maintains a good working relationship with the client.
- Management and control the contract budget.
- Manage and control all aspects regarding Safety, Health, Environment & Quality (SHEQ).
- Manage TFS staff and ensure outputs are attained.
- Manage all aspects of partner interactions with the client and TFS.
- Maximize and create new business opportunities within the account.
- Manage the relationships with the building owners and contractors to ensure service delivery.
- Manage the site budgets to meet financial objectives and provide monthly reports.
- Monitor help desk statistics and audit to ensure adherence to Service Level Agreements.
- Develop and implement best practices for client services.
- Identifies opportunities for major revenue enhancement, major cost reduction and production efficiency.
- Ensures continuous improvement and benchmarks services.
- Manage and assist in financial month-end submissions to the client.
- Assist the client in managing safe work practices that are in line with Occupational Health and Safety Act.
- Management of sub-contractors and external service providers.
- Ensure that internal and external Service Level Agreements as defined in our Scope of Works are met.
- Assist with the management of regular and preventative maintenance plans and pre-approved capital projects
- Compilation of technical and management reports as well as data for the client and Operations Executive.
- Conduct technical audits.

**Skills and Competencies**:

- 2 -5 years experience in Facilities; Engineering environment; Property or Project Management or equivalent knowledge and skills.
- Excellent communication skills and relationship management skills.
- Customer service centric.
- Team and project focused.
- Strategic planning skills.
- Problem solving and analytical skills.
- Financial and business acumen.
- Strong project and resource management skills.
- Good understanding and experience of Safety, Health, Environment & Quality (SHEQ).
- Good financial and business acumen.
- Working knowledge of equipment, materials and supplies used in facilities management.
- Good understanding of SLA’s and Management contracts.
- Operational experience at a managerial level.
- Knowledge of LRA and managing labour relations issues.
- Valid driver’s license and own transport.
- Experience in managing technical and non-technical staff.
- Computer literacy on MS Office Packages (MS word, Excel)

**Qualifications**:

- Grade 12
- Appropriate tertiary education, preferably in Engineering.

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