IT System Administrator
1 week ago
We as a company are committed to Diversity, Equity, Inclusion and belonging and will make an appointment in line with these objectives.
**Key responsibilities**:
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network, and virtualization.
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Set up accounts and workstations and manage licensing of all users and systems.
- Troubleshoot hardware and software errors by running diagnostics, prioritizing problems, and assessing impact of issues
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
- Responsible for active directory and security.
- Responsible for capacity, storage planning, and system performance.
- Ensure restaurant system uptime requirements are achieved and data submissions are current.
- Conduct pro-active system testing and maintenance of systems on an ongoing basis
**Minimum requirements**:
- BSc / BA / National Diploma in Information Technology or equivalent professional certification
- Microsoft Azure Administration Associate or higher
- Microsoft 365 Identity & Services
- Valid South African ID
- No criminal record
- Minimum of 2 years’ experience in a similar role
**Knowledge required**:
- Windows 10 & Server 2012R2 and later
- Active Directory
- Device management and system security (InTune & Group Policies)
- Firewall, endpoint & intrusion protection (Fortigate & Defender)
- DNS / DHCP / NPS
- Virtualisation (Hyper-V)
- Storage, backup and recovery
- Office 365
- Exchange Online Hybrid
- LAN / WAN / VPN
- Point of Sale Systems such as GAAP & MacromatiX
- Payment systems - Speedpoint, Zapper, etc.
- Knowledge of CCTV_ systems_
**Skills required**:
- Ability to prioritize and solve problems in demanding situations
- Time management skills
- Strong attention to detail
- Excellent communication skills
- Ability to explain technical concepts to inexperienced users
- Manage and build working relationships with service providers
**Attributes**:
- Detail orientated
- Problem solving attitude
- Sense of urgency
- Pro-active
- Business acumen
- Self-managed and/or able to function independently
- Continuous learning and improvement of skill set
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