Office Manager

4 days ago

Durban, South Africa Tsebo Group Full time

**About Us**:
Join Tsebo Solutions as an Office Manager - Operations in Durban, KwaZulu-Natal, where you will play a pivotal role in managing and streamlining operations within our vibrant food service sector.

**Duties & Responsibilities**:

- Effective management of Operations administration
- Compilation of mobilization or demobilisation plan
- Understanding of contract opening and closing procedures i.e. safety file
- Oversee contract opening and closing procedures
- Management of customer client facing brand image in operational facilities and within regional support office
- Support implementation & maintain site merchandising standards
- Monitor and action customer satisfaction survey results
- Effective management of office
- Manage Executives’ schedules, calendars and appointments
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved
- Manage internal staff relations
- Effective administration and reporting
- Maintenance of records and files
- Placement of orders within ambit of policy and procedure
- Coordinate with IT department on all office equipment
- Effective administration of reporting function
- Compilation of reports as per job requirements.
- Timely submission in accordance with deadlines.
- Plan, organise, control, and facilitate management plans for the Office equipment, stationery, and business tools
- Manage sign off and submission of invoices for expense claims and payments to Finance
- Ensure Minutes of meetings are taken and made available to relevant stakeholders
- Ensure Communication of the region/Division
- Provide Monthly communication updates
- Ensuring all Business review packs are available for business reviews
- Adhoc Projects
- Execute Projects in support of business initiatives and requirements requested by Management team
- Participate actively in the planning and execution of company events

**Skills and Competencies**:

- Attention to detail, with the ability to multi - task and handle a number of activities simultaneously - Sound business acumen and excellent problem solving skills - Interpersonal Skills: Client/customer interface, managing group process, communication skills at as various levels internally and externally (verbal and written) & organisational skills - Flexibility with respect to working hours - Innovative and creative approach to streamlining systems and in terms of presentation compilation - Efficient with a high energy level and initiative - Computer literate (Advanced Excel, Have discre Copilot AI, digital & print signage software - Intermediate. - Be able to work under pressure - Confidentiality - Ability to deal with sensitive matters of a confidential nature essential - Team Player - Ability to work under pressure - Understand catering site operational complexities.

**Qualifications**:

- National Diploma in Management or Hospitality
- Certification in Office Management or related discipline
- Advanced proficiency in Microsoft Excel and other office suite software
- Valid driver's license required
- Proficiency in digital and print signage software
- Experience in facilities or operations management beneficial
- Strong communication and interpersonal skills demonstrated through formal training
- Certification in Customer Service or related area (preferred)

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