Senior Process Specialist

2 weeks ago

Johannesburg, South Africa IQbusiness South Africa Full time

**We are currently looking for Senior Process Specialists **and can get their hands dirty across Process, Data and Business analysis.

**Key Responsibilities and/or output areas include, but are not limited to**:

- Must **have 7+ years’** experience as an all-round Process Analyst
- Must have **financial services** experience as a Business/Process Analyst specifically in **Banking**:

- Process Mapping - identification, mapping and implementation of business processes
- Process Design
- Process Improvement - Continuous improvement of processes; analysis of business processes, recommend improvements which would then be implemented as projects
- Process management experience
- Customer Experience - responsible for crafting customer narratives for requirements. Ensured customer experience in both business requirements and continuous improvement Mapping of digital processes
- Process Engineering-Utilizing tools such as Lean six sigma to improve processes (Statistical data analysis to identify and improve processes)
- Experience in various project methods and principles (Agile, Waterfall)
- Engagement across stakeholders and ability to run information gathering sessions
- Participate in the solution design workshops
- Participate in (ensuring/enabling) data integrity, quality
- Identify Risks, controls, and governance of Processes
- Robotic Process Automation (RPA) Experience

**Education Qualification**
- Matric
- University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution

**Skills**:

- Multiple process notations
- Lean
- Business Writing Skills
- Presentation and Facilitation Skills
- Repository-Based Modelling tools i.e., ARIS
- Business Change Life Cycle
- System Development Life Cycle (Waterfall, Agile, RUP)
- IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals_
- _
- Please note: _
- As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID and qualificat_

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