Junior Technician

1 week ago

Midrand, South Africa Fidelity Services Group Full time

Overall Purpose of the job:
The incumbent will have the necessary skills and Level 1 or entry level training certification for installation/service/fault finding and maintenance of electronic security equipment in the Access control, Alarm, Perimeter fence solutions CCTV, as well as the basic functioning and understanding of the mechanical peripherals controlled by these devices.

Minimum qualifications and experience:

- Matric or equivalent
- Minimum 2 years’ experience as a Technical Assistant in the Electronic Security environment - Basic Programming, wiring, installations and fault-finding fundamentals to add devices, replace devices
- Basic Electronic Training for Low voltage electronic devices
- Basic network fundamentals in wired and wireless formats
- CCTV, Access, Alarm, Electric Fence knowledge and in progress with certification on individual devices
- Basic Hand tools training Job Requirements & Other Attributes:

- Valid code 08 driver’s licence essential
- Must be PSIRA registered (Grade D)
- Basic electronic understanding
- Knowledge of Access control, CCTV, Burglar alarms and IP systems
- Do reticulation, cabling, termination and installation of electronic security equipment.
- Do basic faultfinding on existing equipment and be able to do servicing on said equipment.
- Communication skills verbal and written
- Network fault finding skills, network testing and understanding of LAN/WAN environments
- Installation standards/product standards knowledge
- Manage and control technical boot stock accurately and with diligence
- Weekly timesheets electronically
- Afterhours and standby work requirement
- Job card requirement per job completion and signature for accurate stock control and customer invoicing Main duties & Responsibilities:

- Program entry level systems as per specifications in CCTV, Access Control and Burglar alarms - Installation of cabling infrastructure and cabling standards
- Communication of job status and ensure necessary updates done on project via incident management system as well as Technical coordinators
- Complete job cards after every installation/service or maintenance
- Keep stock up to date and assist store man with weekly accurate boot stock count
- Keep the company vehicle as well as uniform clean and presentable at all times
- Quality workmanship and clean place of work
- Timekeeping and ensure effective amount of work completed daily
- Escalate customer issues fast and efficiently to ensure great service delivery and excellent communication. Core competencies:

- Customer Focus
- Approachability
- Integrity and Trust
- Relationships
- Composure
- Functional/Technical Skills
- Problem Solving and Troubleshooting.
- Self-Development
- Technical Learning
- _**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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