Wellness Officer

**REGIONAL FIDELITY CARES AND WELLNESS CHAMPION**

**Vacancy: Wellness Officer**

**Reporting to: Corporate Wellness Manager**

**Location**:Eastern Cape Region**

**Main Job Purpose**:
The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.

**Minimum Requirements**:

- A degree in social work or a related field.
- Licensed or eligible for licensure as a social worker in the state of employment.
- Previous experience providing counselling and support services in a mental health or wellness setting.
- Preferably based in East London or Gqeberha (Port Elizabeth).
- Speak an African language, preferably isiXhosa
- Strong interpersonal and communication skills.
- Ability to work effectively with individuals from diverse backgrounds and experiences.
- Familiarity with mental health resources and support services in the community.
- Ability to maintain confidentiality and professionalism in all interactions with employees.
- Commitment to promoting mental health and wellness in the workplace.

**Jobs Objectives**
- Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships
- Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression and build resilience and coping mechanisms.
- Provide or facilitate counselling services for employees and their immediate families
- Mental Health First Aid Training
- Facilitate, schedule or Train employees as Mental Health First Aid Trainers to identify and support employees in distress.
- Provide emotional support and practical support to employees affected by death of co-worker
- Collaborate with HR, and COIDA department managers to identify affected employees
- create regional WhatsApp groups (HR, COIDA and Wellness Champions) for quick communication mechanism.
- Schedule bereavement support sessions and counselling sessions facilitated by grief counsellor for affected teams within one week of incident.
- Report back to National Wellness Manager within 24 hours.
- Create peer support groups within teams to foster a culture of empathy and shared healing.
- Facilitate quarterly on-site health screening focusing on blood pressure, glucose levels, BMI etc.
- Facilitate ongoing workshops and awareness sessions on physical wellness focusing on blood pressure, glucose levels, BMI etc.
- Facilitate financial literacy workshops to educate employees on budgeting, savings and managing debt.
- Pre-Retirement Planning
- Schedule and coordinate one-one sessions for employees due for retirement between 50 and 60 years of age facilitated by financial advisors.
- Keep records and report pre-retirement session held and report to National Wellness Manager on monthly basis.
- Facilitate team-building activities to foster camaraderie
- Facilitate skills development programs to enhance job-related skills and career growth.
- Facilitate Wellness Days to educate employees about Wellness

**Other personality attributes**:

- Energetic self-starter.
- Hands on approach.
- Commercially and financially focused.
- Entrepreneurial streak.
- Cohesive and systemic thinker.
- Attention to detail and accuracy.
- Demanding and strong manager with very high standards and proven leadership qualities.
- Creative problem solver.
- Confident communicator, strong in both verbal and written communications.
- Ability to influence (up and down).
- Ability to effectively business partner with cross functional departments, and other stakeholders of the business.
- Team player/ resilient character.

**_ We reserve the right not to make an appointment to any advertised position._