Specialist: Quality Assurance and Improvement
4 days ago
Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary
**Job Description**:
- Overall job purpose:_- Plan, execute and report on Quality Assurance and Improvement Programme (QAIP) reviews in order to provide assurance as required by the IA Charter and IIA Standards. These initiatives include, amongst others, Internal Assessments, updates to the IA Enablement System, External Quality Assurance Reviews (EQARs), etc.- Deliver on the QAIP’s mandates and commitments for the Internal Audit Function
- Key accountabilities_
- :_
Support the development, delivery and maintenance of a robust and comprehensive IA Quality Assurance and Improvement Program for the Absa Internal Audit Function, including, but not limited to:
- Performing (plan, execute and report) QA File Reviews of completed audits to assess audit risk and adherence to the Internal Audit (IA) Methodology.- Assessing other aspects of the IA Activity from time to time in line with the IIA Standards (e.g., thematic reviews)- Providing timely, succinct, and insightful feedback on all QAIP reviews to audit teams and senior leaders within IA.- Communicate IA Methodology changes to the IA Function, and where required provide training on the changes.- Compiling the Functions’ annual IIA Self-Assessments against all the IIA Standards and Code of Ethics for period reporting to the Group Audit and Compliance Committee.- Assess the independence and objectivity of the IA Function and IA staff members to enable the CIA’s attestation to the Chairman of the GACC- Assisting the department in keeping current on changes and emerging best practices of the IA profession from a professional practices and quality assurances perspective, including undertaking research/benchmarking activities on into other emerging issues and opportunities.-
- Providing regular methodology training and updates to auditors across the IA function, including new recruits/joiners.- Fulfil any adhoc activities as required
Role/person specification
- Preferred Education_- Relevant professional qualifications as appropriate (e.g., CIA, and Certified External Quality Assurance Assessor)
- Preferred Experience_- Financial services and/or Information Technology industry knowledge, preferably within the Banking sector- Minimum of five years’ experience in risk-based internal auditing, risk management or risk and control activities in a regulatory discipline, with Quality Assurance experience within Internal Audit (i.e file reviews)
- Knowledge and Skills_- Extensive experience in risk-based auditing or risk/control activities.- Ability to communicate and influence at senior/middle management levels in the organisation.- Evidence of influencing and driving change.- Ability to think and operate in an enterprise-wide capacity, contributing to the main effort of the function over the demands of individual silos- Thought leadership and Eminence.- Pragmatism
Education
Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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