Fraud Investigator

**Company**:
A well-established brand with a global strategy, that prides itself on making people’s lives easier through frontier technology that creates enabling opportunities.

**Culture**:
At FLASH, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”. Our 3 values are the drumbeat of our business:

- We are all in
- We have each other’s backs
- We are brave

These values help us to make our People’s lives easier by creating a culture where people come to work because it’s a place where they can engage in meaningful work, in a supportive environment where they can be the best version of themselves and achieve the remarkable

**Job Role**:
The **Fraud Investigator** will assist in examining and investigating potential fraudulent activities within the Flash organisation. Bringing a keen eye for detail and strong logical reasoning, this role involves supporting investigations to collect evidence, identify individuals of interest, and understand the methods used in fraudulent schemes. This Fraud Investigator will furthermore collaborate with internal teams, help prepare detailed reports, and provide insights and recommendations to Flash Management.

**Responsibilities**:

- Conduct thorough investigations into suspected cases of fraud, gathering evidence, interviewing witnesses, and analysing documentation to determine the nature, extent, and suspects of fraudulent activities.
- Ensuring the proper handling, preservation, and chain of custody of all evidence collected during a fraud investigation.
- Investigate suspected fraudulent accounts or behaviour, within the Flash environment, following alerts on our internal fraud system.
- Collaborate with internal teams and external parties.
- Prepare comprehensive reports summarising investigative findings.
- Provide recommendations to reduce the fraud risk within the Flash business, based on previous fraud incidents which have occurred.
- Investigation reports to be compiled in a professional and timely manner.
- Identify areas of fraud risk within the business, to be further investigated and/or fraud review conducted by the Fraud Team.
- Ensure compliance with relevant laws, regulations, and company policies governing investigation activities, maintaining ethical standards and confidentiality throughout the process.
- Adhering to professional standards and ethical guidelines when conducting fraud investigations.

**Requirements**:

- Professional certification such as Certified Fraud Examiner (CFE), or Certified Anti-Money Laundering Specialist (CAMS) is advantageous.
- Diploma in Forensic Accounting, Bachelor of Commerce (BCom) - with majors in: Forensic Auditing, Risk Management, or Internal Auditing, or Diploma in Criminal Justice or Law Enforcement is advantageous.
- Three (3) years’ experience in fraud investigation or related field.
- Strong analytical skills, attention to detail, and the ability to think critically and creatively.
- Excellent communication skills are essential for effectively documenting findings, presenting reports, and collaborating with stakeholders.
- Proficient in Excel.

**Competencies / Attributes**:

- Analytical Thinking: Ability to analyse complex data, identify patterns, and draw meaningful conclusions to detect fraudulent activities effectively.
- Attention to Detail: Meticulousness in examining documents, transactions, and evidence to uncover discrepancies or irregularities indicative of fraud.
- Critical Thinking: Capacity to assess situations objectively, evaluate evidence, and make sound judgments during investigations, considering various perspectives and potential outcomes.
- Problem-Solving: Aptitude for overcoming obstacles in investigations.
- Communication Skills: Clear and concise communication, both verbal and written, to convey findings, present reports, and collaborate with stakeholders.
- Interviewing Skills: Ability to conduct thorough interviews with witnesses, suspects, and other parties involved in investigations, using effective questioning techniques to gather relevant information and evidence.
- Ethical Integrity: Unwavering commitment to upholding ethical standards, honesty, and integrity in conducting investigations, handling confidential information, and interacting with colleagues and external parties.
- Adaptability: Flexibility to adjust investigative approaches, techniques, and priorities in response to changing circumstances, emerging threats, or added information.
- Resilience: Ability to remain composed and focused under pressure, maintaining professionalism and determination in challenging situations encountered during fraud investigations.
- Continuous Learning: Eagerness to stay updated on evolving fraud schemes, investigative methodologies, and regulatory requirements through ongoing training, professional development, and staying abreast of industry best practices.