Portfolio Manager

**Job Purpose**

The Portfolio Manager will be required to maximize the performance and value of the portfolio through strategic and operational planning. To meet these objectives the Portfolio Manager will be required to provide leadership, mentorship, and guidance to the team, and ensure team members perform and are developed to the best of their abilities. Furthermore he/she needs to ensure that Clients receive a high standard of service delivery and that buildings are well maintained.

**Role Location**

Woodlands Office Park

**Working Conditions**

Not applicable.

**Reporting Manager**

The Portfolio Manager reports to the General Manager.

**Direct Subordinates**

The position, currently, has the following direct report:

- Facilities Manager
- Property Manager
- Leasing Consultant
- Property Administrator
- Receptionist

**Budget Responsibility**

Manage and oversee budget process in line with portfolio strategy and growth objectives.

**Duties and responsibilities**

People Management
- Determine human resource requirements and manage staff
- Develop and implement strategic plans with objectives and direct the team accordingly
- Provide leadership and guidance to the team
- Set clear performance targets for the team
- Ensure performance management is done in a consistent way throughout the portfolio

KPI Management
- Benchmark of KPI’s against the market
- Draft and drive implementation of strategy for the Portfolio. Strategy to deal with initiatives to ensure KPI’s of the portfolio are met
- Manage Portfolio Net Income vs Budget
- Manage property leasing to minimize vacancies
- Monitor and manage capital expenditure against the budget
- Manage arrears
- Develop and implement tenant retention strategy for portfolio

Reporting
- Report on portfolio’s performance: monthly income statements, vacancy reports, arrears capital projects and interpretation of variances
- Produce high-level executive summary
- Ensure a high standard of reporting

Other
- Ensure policies and procedures are implemented consistently;
- Initiate Refurbishment and development opportunities within the portfolio
- Facilitate property sales and acquisitions as guided by the Asset Management
- Ensure that all buildings comply with all building regulations in conjunction with Facilities Management
- Build and maintain relationships, with key players in the property industry by utilizing the Client Relations Management (CRM) system

**Experience**

5 to 7 years property management experience within the Office / Commercial sector.

**Qualifications**
- Minimum 3 years relevant tertiary qualification - preferably associated with Property Management.
- Auxiliary official training certificates will be an advantage.

**Competencies**
- Must be analytical
- Must have ability to communicate effectively at all levels
- Must have ability to utilize the correct and relevant computer software
- Must have the ability to attract, develop, measure, and retain competent and committed human resources to enable achievement of business targets and objectives
- Must have the ability to organize, lead and control in the work environment to achieve certain business objectives
- Must have the ability to accurately give an account of information pertaining to the performance of outputs
- Must have the ability to analyse exposure to risk and determine how best to handle that exposure
- Sound knowledge of the business environment, the relevant role players within the business and their key responsibilities and outcomes i.e., Office/ Commercial market indicators
- Financial accounting principles
- Knowledge of Office / Commercial leasing principles and lease agreements
- Financial, marketing, administrative and technical components of Office/Commercial buildings
- Basic technical knowledge of buildings e.g., Electrical, plumbing and construction

**Media Links