Records Manager i
1 week ago
Job Description
Hello Future Records Manager
The Personal Segment Suites & Advisory (PSAS) business unit serves customers earning between 0 - 750 income, across four key sub-segments: Entry Wallet, Entry Banking, Middle Market, and Emerging Affluent. As part of our transformation journey, we are evolving how we support and service customers through platform migration, suite innovation, and operational excellence.
We are seeking a highly motivated Records Manager to join the Operations Management Capability team, playing a critical role in shaping and implementing a modern, compliant, and efficient records management strategy. This role will support the business unit’s strategic goals by ensuring that data and records are managed securely, responsibly, and in alignment with regulatory and operational requirements.
This role reports directly to the Chief Operating Officer of PSAS, offering strategic exposure and the opportunity to influence how records management supports business performance, compliance, and innovation.
Role Responsibility:
- Manages the evolution and transition of the data quality strategy and architecture in response to changing business requirements.
Are you someone who can:
- Prevent wastage and continuously identify process improvements to contain and reduce costs.- Define and implement a Records Management operating model and governance framework.- Lead strategic projects and initiatives to adopt electronic recordkeeping practices.- Align Records Management practices with business unit strategy and requirements.- Define and implement a Records Management solution incorporating retention policies, schedules, and business rules.- Assess current records management practices and establish best practices.- Foster collaborative relationships within FNB/Direct Axis and across the FirstRand Group.- Manage people by executing leadership responsibilities and creating an environment that promotes growth and performance excellence.-
- Participate in development activities for self and team.- Compile reports to track progress and support informed business decision-making.- Build strong working relationships across teams and functions to enhance delivery, collaboration, and innovation.- Have a Bachelor of Commerce equivalent to NQF Level 7 in Management or Business Administration.- Have 4 to 5 years’ experience in Data Governance/Information Management- Demonstrates a strong understanding of the group’s Data and Information Management (DIM) principles and excels in conducting thorough process reviews to ensure best practices.
You will have access to- Opportunities to network and collaborate- A challenging working environment- Opportunities to innovate
We can be a match if you are / have- Analytical- Adaptable and curious- Thrive in a collaborative environment- Conceptual and Big Picture Thinking- Strategic Thinking
Post
- # DirectAxis
- #LI-LM8
Job Details
09/10/25
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