Telesales Agent

1 week ago

Randburg, South Africa Edge Personnel (Pty) Ltd Full time

You will be responsible but not limited to:
Takes incoming customer calls, processes sales, and accepts payment for products

Makes outgoing customer calls or cold calls in order to sell products

Answers questions about product specifications and pricing

Upsells customers to bigger orders, more extensive product range

Explains product pricing and negotiates bulk or package pricing

Accurately and efficiently enters customer information into company database

Processes credit card payments and troubleshoots any issues that may arise

Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches

Assists sales colleagues with arranging meetings and sales calls with customers

Contacts customers in response to correspondence or feedback

Monitors order status to ensure that clients receive orders in a timely manner

Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary

Maintains working knowledge of products sold and keeps current on industry developments

Achieve sales target set for the customer base looked after

**Qualifications**:
Matric

Computer Literate: MS Office (Word, Excel, Outlook)

Basic salary on offer + commission.

**Skills**:
Good communication skills and able to work well with a diverse team (Afrikaans & English)

Deadline orientated and work well under pressure

Attention to detail

Positive and assertive attitude

A good team player

Ability to work both independently and in a team

Marketing and Sales Skills

Verbal Communication

Telephone Skills

Interpersonal Communication

Customer Service Skills

Attention to Detail

Ability to Track Leads

Accuracy

Patience Motivation

High Energy

Ability to Meet Goals

Data Entry

Product Knowledge

Organisational skills

**Job Types**: Full-time, Permanent

Pay: R9 000,00 - R10 000,00 per month

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