Operations Manager

**About Us**

Curve Gear is a proudly South African menswear brand that blends technical workwear performance with style and everyday versatility. Born from industrial roots, we engineer apparel that’s durable, functional, and empowering for hardworking men. With a growing retail footprint and a local manufacturing capability, we’re on a mission to be the leading premium workwear brand in the country - and we’re looking for an **Operations Manager** to help us get there.

**Role Overview**:
As our **Operations Manager**, you will be the central driver of operational excellence across our retail stores, warehouse, and supply chain. You’ll ensure the right products are in the right place at the right time, processes are running smoothly, and teams are working efficiently to deliver an exceptional brand experience. This is a hands-on leadership role requiring strong organisational skills, attention to detail, and the ability to manage people, processes, and priorities in a fast-growing retail environment.

**Key Responsibilities**:
**1. Retail Operations & Store Support**
- Oversee daily store operations across all Johannesburg and surrounding locations.
- Ensure store teams have the stock, tools, and information they need to deliver on sales and customer experience.
- Monitor store performance and work with managers to improve efficiency and drive results.

**2. Inventory & Supply Chain Management**
- Oversee stock movement from warehouse to stores, ensuring accurate replenishment and transfers.
- Monitor inventory levels, identify gaps, and coordinate replenishment schedules.
- Manage product flow during launches, promotions, and seasonal changes.

**3. Warehouse & Logistics**
- Supervise Johannesburg warehouse operations to ensure accurate receiving, storage, and dispatching of stock.
- Implement best practices for stock control, shrinkage prevention, and space optimisation.
- Manage logistics partners and ensure on-time delivery to stores and customers.

**4. Process & Systems Management**
- Identify operational bottlenecks and implement process improvements.
- Ensure compliance with company SOPs and operational standards.
- Work closely with Head Office, production, and marketing teams to ensure seamless execution of campaigns and product rollouts.

**5. People Leadership**
- Lead, motivate, and develop warehouse and retail operations staff.
- Conduct regular check-ins, performance reviews, and training sessions.
- Build a culture of accountability, efficiency, and teamwork.

**Skills & Experience**:
**Required**:

- 5+ years of retail operations or supply chain management experience (multi-store preferred).
- Strong leadership skills with proven experience managing teams.
- Solid understanding of inventory management and retail logistics.
- Highly organised with excellent problem-solving abilities.
- Comfortable working in a fast-paced, growing retail environment.
- Proficient in retail POS systems (Shopify experience a plus) and Excel/Google Sheets.

**Preferred**:

- Experience in apparel, footwear, or lifestyle retail.
- Knowledge of local manufacturing processes and supply chains.
- Exposure to both retail store management and warehouse operations.

**Personal Attributes**:

- ** Hands-On Leader** - not afraid to get involved on the ground.
- ** Solutions-Focused** - can adapt quickly to changing situations.
- ** Detail-Oriented** - spots small issues before they become big problems.
- ** Strong Communicator** - clear, concise, and able to coordinate across multiple teams.
- ** Driven by Results** - motivated to hit KPIs and improve performance continuously.

**What We Offer**:

- Competitive salary based on experience.
- Opportunity to be part of a rapidly growing South African brand.
- A role with variety, impact, and growth potential.
- Work alongside a passionate, driven team that’s redefining menswear.