Catering Manager

**About Us**:
We recruiting a Catering Manager to join our team. In this role you would be required to manage the unit through setting and maintaining service delivery standards. It is his/her responsibility to lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

TSEBO has 51 years of experience of catering to all segments across society. The successful incumbent should have extensive client interaction as well as operational experience.

**Duties & Responsibilities**:

- To ensure the provision of quality food and service, to the requirements and satisfaction of the company.
- This includes all meals, functions and resale items.
- To plan and cost menus, making sure that budgetary limits and prescribed menus are adhered to.
- To ensure correct and timeous completion of all administrative work.
- To ensure that cash-up procedures are strictly adhered to.
- To ensure that all monies are banked in accordance with laid-down procedures.
- To ensure that staff records are up to date and kept in accordance with company and statutory requirements.
- Hire, train, and schedule catering staff, and be actively involved in the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
- Additional responsibilities include the reporting of operating statements, reports, and operational budgets, and review of the collection of receivables.
- Menu development & costing, marketing functions as they relate to the catering department.
- To ensure that hygiene standards comply with company and statutory requirements.
- To ensure effective security in all areas under your control.
- To be aware of and respond the needs of your staff, including induction, monitoring performance, coaching and ensuring that appropriate training is affected.
- To carry out On-the-Job Training as requested by the company.
- To ensure that regular fire drills are held, evacuation procedures understood and effected.
- To ensure that HACCP and NOSA regulations are adhered to.
- To complete and submit all necessary, relevant documentation in the event of fire, theft, burglary or accident.
- To ensure that staff are correctly dressed at all times.
- To recruit, interview and manage subordinates complying with company and statutory procedures.
- To practice and be seen to be practising good industrial relations.
- To constantly be aware of the needs of the customer, continuously striving to create the right environment.
- To ensure that all menus are constantly updated, paying special attention to seasonal availability.
- To ensure that all menus are calculated correctly to obtain maximum gross profit.
- To ensure that all staff is constantly trained to effect good portion control and pleasing presentation of all dishes.
- To hold daily meetings with the management team to ensure that customers and senior clients are timeously identified, and any special arrangements properly communicated.
- To hold daily meetings with the kitchen team to ensure smooth running of all kitchen departments.
- To ensure that all areas under your control satisfy the most stringent hygiene requirements and that staff that are ill or injured receive the correct treatment or are not allowed working.
- To ensure that all staff are correctly dressed to satisfy statutory requirements as well as enhancing the image of the establishment.
- To ensure that all stocks are ordered to the correct quantities, quality and price.
- To ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored.
- To regularly meet with the storekeeper to ensure that the correct stocks are kept.
- To regularly hold maintenance checks with the Maintenance Manager to ensure that no equipment breaks down.
- To ensure that all statutory notices are posted at all relevant points and that such notice are conspicuously placed.
- To ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR department.
- To ensure that all staff under your control are fully informed in respect of disciplinary procedures, the handling of grievances, etc.
- To ensure that all documents are sent to the appropriate accounts depar