Sme Enrolment Manager

1 week ago

Cape Town, South Africa MasterStart Pty Ltd Full time

MasterStart is an edtech business that places human connection at the heart of our flexible and fully supported online learning programmes. Our portfolio of programmes empower learners to grow, adapt and develop their careers in our fast-changing world.

At MasterStart, we are:
Passionate about what we do, Flexible in our approach, Genuine in our actions and are committed to Thriving together

Duties and Responsibilities:
Service all new consumer and corporate opportunities for business enrolment targets.
Engage with clients to provide information on our courses Keep up to date with our course offerings.
Manage all B2C-corporate quotes, invoicing and vendor requests.
Meet with SME companies over online meeting portals or in person.
Effectively design learning pathways for organizations and their delegates.
Manage all B2C-corporate clients and queries.
Meeting targets and KPI's.
Maintain relationships with all B2C corporations for future business.
Being able to cold call companies and set up meetings with HR or L&D heads.
Prepare progress reports for corporate clients.

Minimum Requirements and Qualifications:
2 - 3 years B2C and B2B experience ( essential)
2-3 years Customer service experience (essential)
2-3 years Call Centre experience (essential)
Excellent verbal and written communication skills
Excellent negotiating skills.
Excellent communication and presentation skills.
Proven track record of working within a B2B (SME) sales environment

Behavioral Competencies
- Detail oriented
- Self starter
- Problem solver
- Thrive in a start-up environment
- Extraordinary time management, planning and organizing skills
- Excellent verbal and written communication skills
- Able to work under pressure
- Able to manage multiple tasks at the same time
- Solutions-focused
- Ability to work harmoniously in a team

Working hours
8:00-17:00 Monday to Friday

Location
Cape Town Offices

Salary
Market Related

**Job Types**: Full-time, Permanent

COVID-19 considerations:
Our office currently has a Hybrid work model in place which incorporates a mixture of in-office and remote work, with the possibility of working from the office on a full-time basis. Temperature checks and sanitizers are set up at.

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Corporate Sales: 2 years (required)
- Customer Service: 2 years (required)
- Sales Call Centre: 2 years (required)

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