Enrollment Officer

Yebo Fresh is an award-winning online retail e-commerce platform focusing on South Africa’s mass market. Our unique business model and partnerships with manufacturers allow us to deliver an unbeatable offer at a highly competitive price point.

We proudly serve families, NGOs, Schools, ECDs, and township retail businesses such as Spazas and fast food restaurants and we are looking to grow.

For **our customers,** using Yebo Fresh means avoiding the hassle, cost, and risk of overcrowded and/or expensive transport, long queues, and carrying heavy bulk goods.

We engage **with entrepreneurs, and our customers** on our platform on a daily basis through field sales agents, supplying credit lines, having WhatsApp conversations, and organizing product deliveries.

These interactions allow us to build extensive qualitative and quantitative insights into the typical patterns, challenges, and critical success factors of township entrepreneurs.

We are now keen to build on this physical & digital infrastructure and to use these insights. We are building an ‘empowerment’ engine for South African entrepreneurs who, as we observe, often struggle in this highly competitive environment and to provide them with education and development opportunities

**Now Hiring: Enrollment Officer**

**What You Will Do**

We are looking for an Enrollment Officer to join the founding team of a startup project with national ambitions to bring breakthrough impact to the world of Entrepreneurs and small township businesses in education, funding, job creation, and support, in partnership with the National Treasury in their goal to address the challenge of unemployment in South Africa.

The goal is to unlock exponential Entrepreneur and Township SME growth with the corresponding impact by building an Entrepreneurial Development Program Platform that supports eCommerce and online entrepreneurial education to support retail

financing models and business growth that results in scale which ultimately leads to job creation.

We are looking to create;
- A more just and equitable society that depends upon more families and households having a stable income in the townships through entrepreneurship development by providing entrepreneurial learning content through coaching, online delivery, on-site training, peer learning, and networking
- Growth of Township SMEs and growing livelihoods through adequate access to finance in the retail industry in collaboration with training and marketing
- Entrepreneurial growth, scale, and support; we are seeking growth beyond traditional models, using technology to educate and through intelligent behavioral software and powerful entrepreneur technology support toolkits

In this role, we are looking for an administrative marketer who will assist and support the company project by navigating the enrollment rate of entrepreneurs. The person will also act as the right hand of the education development manager. The mission of the project is to reach out to as many South African Township Entrepreneurs as possible to the best possible entrepreneurship education that enables them to contribute towards job creation.

We’re looking for a friendly and organized Enrollment Officer to help us enroll learners for our programs. You’ll join our wonderful project team and help with our customer/learner recruitment and enrollment activities as well as customer service activities.

We are looking for team members who are competitive, ambitious, and have a track record of over-achieving and exceeding targets.

**Key Role Responsibilities and Duties**
- Organizing and filing recruitment documentation
- Providing consultations with prospective students when requested
- Referring prospective students to specific program directors for additional information (when needed)
- Processing customer/ entrepreneur registration and payment
- Responding to information requests
- Participating in (or delivering) info sessions if needed
- Other duties as assigned
- Arrange orientation programs, educational workshops, and completion programs for students.
- Provide support to prepare admission-related presentations and host onboarding receptions.
- Develop innovative communication and marketing strategies, recruitment strategies, and enrolment plans in coordination with senior management to attract and enroll more entrepreneurs.
- Participate in all recruitment events, field shows, information sessions, exhibitions, field visits, and offsite events
- Maintain a database of entrepreneur information, telephone logs, and learner feedback in order to generate reports for management whenever required.

**KPI’s**:

- Enrollment rate
- Customer Acquisition Rates
- Marketing Campaign KPIs
- Project-specific KPIs to be agreed upon between Yebo Fresh and the client
- Solutions resolved

**Education**:

- Post-secondary education in Business, Marketing, or another relevant degree
- 1-3 years experience in recruitment would be considered an asset but n