Pos Supervisor

1 week ago

Durban, South Africa Adidas Full time

-PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:To manage all transactions with customers accurately and efficiently, on the POS system.-
- Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions.-
- Ensure all sale and refund transactions run smoothly and will help maximize customer satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES:Manage transactions with customers using cash registers.-
- Scan goods and ensure pricing is accurate.-
- Collect payments whether in cash or credit.-
- Issue receipts, refunds, change or tickets.-
- Redeem coupons and vouchers.-
- Cross-sell products and introduce new ones.-
- Sell add-ons to customers to increase UPT.-
- Resolve customer complaints, guide them, and provide relevant information.-
- Greet customers when entering or leaving the store.-
- Maintain clean and tidy checkout areas.-
- Track transactions on balance sheets and report any discrepancies.-
- Bag packages.-
- Handle merchandise returns and exchanges.-
- Driving CRM and NPS as a last point for customer contact in store.-
- Sales responsibilities.-
- Replenishment of sales floor.-
- Housekeeping.KEY RELATIONSHIPS:Customers, Peers, Store Manager and Deputy Manager.KNOWLEDGE, SKILLS AND ABILITIES:Proficient in Microsoft Office Suite-
- Familiarity with electronic equipment, like cash register and POS.-
- Strong numeracy skills.-
- Attention to detail.-
- Strong communication and time management skills.-
- Customer satisfaction-oriented.REQUISITE EDUCATION AND EXPERIENCE:3 - 4 years work experience as a Retail Cashier or in a similar role in sales.-
- Grade 12 certificate or equivalent.AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.**

**- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -**

**BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.**
- JOB TITLE:
- POS Supervisor - Gateway
- BRAND:

- LOCATION:
- Durban
- TEAM:
- Retail
- STATE:
- NL
- COUNTRY/REGION:
- ZA
- CONTRACT TYPE:
- Full time
- NUMBER:
- 532293
- DATE:
- Aug 5, 2025

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