Recoveries Administrator

2 days ago

Parow, South Africa The Foschini Group Full time

**Job ID**:16099**Position Type**:Full-Time**Job Function**:Administration / Support**Workplace Type**:Head Office**Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description:
**Are you looking for a new challenge and would enjoy a position with diverse responsibilities? Then now is the time to make the change The Recoveries Department requires an assertive, dynamic, independent worker, who can relate to administration functions with a high degree of accuracy.**

**You will need**:

- To be administratively orientated
- To be able to Multi-task
- To be customer focused
- Have a high level of stress tolerance
- To be able to communicate at all levels, written and telephonic.
- To have good time management
- To have V21 knowledge as well as EXCEL at an intermediate level.
- Knowledge of applicable legislation will be a beneficial but not mandatory (DCA, NCA, etc.)

**Your responsibilities will include**:

- Auditing of agencies to ensure compliance to all applicable legislation
- Attending to written as well as telephonic queries or complaints, reconciliations and request for settlements
- Analyzing collector performance & productivities
- Attend to all Debt Sale related queries and buy backs
- Withdraw and place accounts where applicable
- Arranging for the payment of commission to agencies
- General admin duties such as filing; archiving; booking of meetings (internal and external) or sorting incoming mail
- To perform / carry out any other reasonable requests that may be required from time to time.

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