Toy Kingdom V&a Waterfront

1 week ago

Cape Town, South Africa Toy Kingdom Pty Ltd Full time

**VACANCY - EXTERNAL ADVERT**

**Position: Assistant Store Manager - Toy Kingdom V&A Waterfront**

**Division / Dept: Operations**

**Location: Cape Town**

**Experience: Sales/Retail**

Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life.

Toy Kingdom is seeking for a fun, outgoing, and driven to chase and achieve sale targets? If you have excellent customer service skills, are a passionate team player and have a real desire to understand our toy products and match them to meet our customer needs to make phenomenal sales, then we want you to form part of our exciting team

This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.

**Key deliverables**:

- Demonstrate mature leadership skills to assist with the training and development one of our most important resources - our people.
- Build and develop the team to maintain excellent levels of customer service supported by great product knowledge.
- Drive a consistent customer centric culture within the store.
- Assist with the management of the day-to-day store operations.
- Opening and closing of the store when required.
- Cash-handling, banking, and store administration.
- Receiving, merchandising, and replenishing of stock.
- Maintaining the visual appeal of the store
- OHASA

**Qualifications and Core Competencies**:

- Matric certificate
- Tertiary qualification (advantageous)
- Minimum of 3 years’ experience in a similar role
- Proven track record of managing large teams of 8+
- Strong Leadership abilities - giving recognition, support, direction, and guidance, communicating, and interacting, service orientation.
- Experience in dealing with Employee Relations (ER)
- Management abilities - Planning, Organising and Control; Problem solving, decision making & analysing.
- Strong business acumen and numeric ability
- Excellent communication skills
- Personal CV
- Senior Certificate
- **Closing Date: Tuesday, 20th May 2025**_

**Job Type**: Permanent

Work Location: In person

Application Deadline: 2025/05/20

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