Human Resources Officer: Head Office

3 days ago

Roodepoort, South Africa Clover Full time

**Job Advert Summary**:
Clover is looking for a Human Resources Officer to provide administrative and operational support to the HR Business Partner for the allocated business units in the preparation and execution of Human Resources activities. This position will be based at Clover Head Office in Roodepoort.

**Minimum Requirements**:

- Degree
- Computer literacy (Advanced)
- Business English: Fluent

**Duties and Responsibilities**:
**HR Administrative and Operational Support**
- Administer Employment Equity documentation and assist with preparation for reporting and site based EE meetings
- Prepare offboarding packs and coordinate the distribution of automated exit surveys
- Support the salary review and increase process by preparing documentation and initiating workflows on the system
- Split and format HR reports for distribution to relevant stakeholders and collate feedback
- Serve as the first point of contact for HR-related queries within the business unit
- Handle various administrative processes
- Support the HRBP in providing guidance to managers and employees on HR policies, procedures, and labour legislation
- Assist in the resolution of employee relations matters, escalating complex issues to the HRBP

**Talent and Performance Management Support**
- Maintain and update job profiles, including drafting and analysing content in collaboration with line managers
- Track performance management processes and assist with the preparation of reports and KPI documentation
- Set up KPI templates for new employees on the system, including assigning raters and encouraging manager discussions
- Provide first line support to managers for alignment on performance management expectations, timelines and processes
- Compile and maintain Talent Profiles and Individual Development Plans (IDPs) in the appropriate formats
- Support Learning & Development initiatives by coordinating training sessions, capturing attendance, and monitoring completion

**Employee Lifecycle & Engagement**
- Coordinate onboarding surveys and ensure timely distribution to new employ
- Manage the automation and tracking of exit surveys for departing employees
- Administer employee lifecycle surveys, including 3-month engagement, pulse, and focus group feedback
- Assist with the planning and execution of the cyclical Culture and Engagement Survey
- Support the HRBP in implementing employee engagement initiatives
- Assist in coordinating employee wellness, recognition, and diversity programs
- Act as a liaison between employees and HR to promote a positive workplace culture

**Systems and Data Support**
- Transfer data from Excel and other sources into standardised HR templates
- Initiate and monitor automated workflows for HR processes such as salary reviews and offboarding
- Prepare and validate data for HR reports and dashboards to ensure accuracy and completeness
- Prepare HR data and reports as per process requirements and on request

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