Social Media Assistants

3 days ago

Southern Suburbs, South Africa MVIA Full time

Are you passionate about social media, obsessed with content trends, and ready to turn your marketing knowledge into real-world agency experience? We’re a dynamic marketing agency based in **Tokai, Cape Town (Southern Suburbs)**, and we’re looking for **two Social Media Assistants** to join our team. This is a **strictly office-based, full-time role**, perfect for marketing graduates, students, or junior professionals who want to build their portfolios, sharpen their skills, and work on exciting client campaigns in a fast-paced environment.

**Responsibilities**

- Assist in creating, editing, and scheduling engaging social media content across Facebook, Instagram, LinkedIn, TikTok, and X
- Write clear, creative, and compliant captions in collaboration with our copywriting team
- Create short-form video content, static posts, and basic graphics with support from our in-house design team
- Help plan, update, and manage social media content calendars under the guidance of the Content Lead and Head of Marketing
- Ensure all content aligns with brand guidelines and is approved before publishing
- Monitor comments, messages, and mentions across platforms
- Respond to basic enquiries using approved guidelines and escalate sensitive or complex queries when needed
- Support marketing campaigns, promotions, and product launches
- Research trends, hashtags, and competitor activity to keep content fresh and relevant
- Track engagement and performance metrics and assist with social media reporting
- Maintain accurate content records for compliance and auditing purposes

**Requirements**:

- A portfolio showcasing social media content, campaigns, or digital marketing work (required)
- A qualification or current/recent study in Marketing, Digital Marketing, Communications, Media, Advertising, or a related field
- Strong written communication skills with great attention to detail
- A solid understanding of major social media platforms and current trends
- Ability to follow processes, brand guidelines, and compliance requirements
- Strong organisational and time-management skills
- Experience using social media scheduling tools such as Meta Business Suite (advantageous)
- Basic graphic design or video editing skills using tools like Canva, CapCut, or Adobe software (advantageous)
- Internship, academic, freelance, or personal brand experience welcomed

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