Senior Account Manager

The Senior Account Manager will be responsible for growing revenues through the acquisition of new enterprise customers
and logos via a direct or indirect channel, this role would be 100% new business focused. You will also need to be an

ambassador of the company, ensuring awareness of the brand and it’s capabilities within the ICT/ISP environment. Creating an

image that upholds the company's vision in the eyes of the customer is a key objective that uniquely separates your company from

its competitors, Be a C-level influencer.

**Key Responsibilities**:

- Planning and executing portfolio sales strategies
- Support client on-boarding from the sales cycle to technical hand over, ensure knowledge transfer on

accounts between teams
- Build and mentor the relationship with key partners and customers across regions
- Comprehensive knowledge of the entire client portfolio and actively identify new opportunities
- Strong technical and industry knowledge in order to provide consistent messaging to clients
- Research new products to meet the needs of the client and the corresponding “Go-to-Market” strategy
- Gain a thorough understanding of the client’s business and identify areas of opportunity for providing

value added business solutions
- Travel required to other entities or customer sites as and when needed
- Monitor industry and company news to determine future trends as well as manage reporting to gauge

account health
- Ensure complete and accurate information is entered into Pipeline
- Strategize with Customer Teams for analysis and delivery of Business Value Assessments to provide client

strategy and value
- Maintain a C-level relationship with customers and provide consultation, support and guidance
- Work both individually and as part of a team where appropriate
- Fulfil any training and/or examination requirements as per the Company’s skills and certification matrix
- Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as

reasonably requested by a member of the organization
- Regularly familiarize yourself with the company’s portfolio of Products and Services, Customers, Suppliers and

internal Procedures
- Be a professional and courteous representative at all times

**2. Key Relationships**:

- Experience with C, D and M level management essential for both company and Customers
- Proven network of C, D and M level management within the required territory
- Has a healthy working experience with internal supporting structures

**3. Necessary Experience and/or Qualification**:

- 8 years’ experience within the ICT or Telecommunications industry
- 5 years’ experience successfully selling and networking at a senior level with high-end multi-nationals
- Knowledge in selling across ICT business services
- Strong existing business relationships with customers in target industries
- Extremely comfortable dealing at C levels executives
- Experience in negotiating contracts & closing sales with annual contract value of R2- R5 million+
- A proven track record of sales success meeting annual targets
- International sales experience preferred Ability to work long hours and track record of delivering on specific deadlines.

**4. Personal Skills/Competencies Required**:

- Be an ambassador, ensuring awareness of the brand and its capabilities within the ICT

/Telecommunications environment
- Creating an image that upholds the company's vision in the eyes of the customer is a key objective that

uniquely separates us from its competitors
- Excellent skills in negotiation, closing and follow-up skills, with consultative sales focus for selling services

and solutions
- Have a very high level of personal and professional integrity and trustworthiness
- Strong written and verbal skills
- Positive and winning attitude
- Strong work ethic, self - starter and driven to succeed
- Administratively competent to provide accurate documentation, proposals and internal procedural

process requirements