Shift Supervisor

Logistics, Maintenance / Inspection / Technology
- DURBAN-FORMOSA RD 103(ZAF)
- South Africa
- The Logistics and Transport team is looking for a Shift Supervisor for the IVT (Island View Terminal) area to join their team.
- As a Shift Supervisor for Island View Terminal, you will be responsible for the following activities:
**Strategy**
- To supervise the operation of the Terminal within the framework of relevant legislation and regulations governing the Industry thus ensuring high customer service levels with the aim of contributing to the effective management and efficient operation of the terminal.

**Key Results**
- Supervise and handle the operations of the plant to ensure all terminal / gantry activities and products received, handled and issued are done so safely and efficiently thereby contributing to improved controls.
- Effective stock control to ensure: Stock gains/losses are within accepted norms/standards to minimise stock losses. Products are reconciled daily to maintain quality control.
- Control the loading and issuing of all products in the plant to ensure: The right product, in the right time, at the right quantity against set service levels and transport KPI’s to meet customer requirements and improve the efficiency and optimization of the transport.
- Prepare incident/accident reports and perform regular gantry inspections for non-compliance by drivers to Work Instruction, housekeeping and vehicle operating requirements to ensure a reduction in incidents and compliance to transport legislation.
- Supervise operational crises and problems pertaining to the Terminal by activating contingency plans and advising all affected parties so as to avoid any/mínimal disruption of the operational activity in the plant.
- Ensure efficient customer service by resolving all customer queries / problems expediently thereby contributing to improved customer perceptions.
- Assist with the practical training of Operations and Management trainees and employees from other Terminals and Interns through on-the-job training and rotation within the plant that will result in meeting the objective of the training programme.
- Perform any other duties as reasonably requested by the Terminal Supervisor or Manager.
- Shift handover completed as per TOM- TOM requirements
- Maintenance and operation of VRU to ensure proper function.
- Alignment and maintenance to Integrity management and TOM- TOM / EDOC/MAESTRO/TRA requirements
- Assist in the implementation of Process Safety Management (PSM) at the Terminal

**HSEQ**
- Supervise the HSSEQ and security of the terminal to ensure constant adherence and compliance to the Company’s standards, any local by-laws and government legislation. This to minimise all risk pertaining to the company’s assets and stock, be an excellent corporate citizen, remain operational and ensure the safety of all people.
- MAESTRO Implementation - responsible as principal champion/or supporting appointed principal champions
- To handle any operational crises and problems pertaining to the Terminal by activating contingency plans and advising all affected parties so as to avoid any/mínimal disruption of the operational activity in the Terminal.
- To comply to site rules
- Contribute in achieving all set HSSEQ objectives (see attached Performance Objectives)

**Legal**
- Comply to OHS-ACT 1 Appoint 8.2i b) legal compliance to national, environmental and local laws c) appointment and monitoring of Health and Safety Committees (including: Safety Officer, Fire Team and First Aid)
- Assist with the Optimising of TSA’s use of Terminal’s assets and ensure compliance to NERSA licence conditions.

**GOVERNANCE**
- To ensure effective risk management and internal control, including asset management, for area of responsibility

**Context and environment**
- Controlling the drivers of the transport contractors particularly regarding misconduct, e.g., spillages.
- Trouble-shooting/fault finding on Terminal equipment when minor technical problems are experienced.
- Establishing the most appropriate storage facility for the drain back of returned product.
- Ensuring consistent implementation, to Total’s standards, by the various outsourced transporters’ staff servicing the Terminal.
- Investigating product losses due to inaccurate admin or loading of product.
- Poor system response time and regular downtime exacerbates time management and ensuring workload is completed timeously

**Accountability**
- At times supervise the entire operation of the Terminal within the framework of relevant legislation and regulations governing the Industry thus ensuring high customer service levels with the aim of contributing to TOTAL’s profitability and strategic supply positioning within the market.
- At times report-consolidated results of the Terminal and any exceptions thereto monthly together with the corrective actions plans to ensure accurate reporting of the Terminal’s activities and results and recomm