Sales Consultant the Bed Store

2 days ago

North West, South Africa The Foschini Group Full time

**Key Responsibility Areas**:

- Sales maximization
- Providing excellent customer service at all times
- Basic administration
- Following company policies and procedures
- Assuring that showroom looks presentable at all times
- Be involved in stock control and management.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible dealing with customer complaints.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards
- Receiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displays.

**Qualification and Experience**:

- Matric
- Sales qualification advantageous
- 2 - 3 years’ retail sales experience
- Minimum average sales of 200k
- Furniture/ Bedding sales experience preferredComputer literate

**Skills**:

- Must have a systematic work approach
- Must have excellent customer communication skills
- Must have good telephone etiquette
- Attention to detail
- Time management
- Internal motivation
- Must be able to handle conflict
- Must be able to work under pressure
- Friendly, motivated and calm
- Friendly and engaging personality
- Comfortable working with members of the public.
- Should have a confident manner
- Must be helpful and polite
- Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
- You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
- Able to work as part of a sales team
- Knowledge of inventory techniquesShould be of a smart appearance and articulate

**Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto).

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