Store Manager

2 days ago

North West, South Africa The Foschini Group Full time

**Key Responsibilities**:

- Take direct responsibility for the profitability of the store by ensuring the set targets are met.
- Ensure staff are taught correct sales procedure and have a good knowledge of the product.
- Maintain a high level of customer service.
- Assist customers and provide information.
- Ensure complaints from customers are resolved quickly.
- Inform staff of new lines and any changes to the prices
- Manage staff rosters.
- Coordinate and conduct stock takes.
- Keep and analyze records of sales figures and financial transactions, inclusive of filing.
- Implement and oversee security procedures.Manage staff when necessary.

**Qualification and Experience**:

- Matric
- 3 - 5 years’ experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role
- Must have a minimum average of R250 000 in personal sales
- Must have successfully proven sales track record no less than 6months
- Industrial Relations experience
- Planning, organizational and time management ability
- Good knowledge of Sales TechniquesComputer literate

**Skills**:

- Good communication skills
- Good knowledge of Sales Techniques
- Good Leadership skills
- An excellent leader and business manager
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven - Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
- Excellent MS Office Skills
- Excellent verbal and written skillsExcellent people’s skills

**Behaviours**:

- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiativeA high level of attention to detail

**Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)**

**#LI-MS1

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