Payments Administrator

2 weeks ago


Cape Town, South Africa National Debt Advisors Full time

Company Description
**Overview**:
National Debt Advisors is one of the number one debt counselling company in the country. This is testament to the service we give to clients and the quality of the people we employ.

NDA is an equal opportunity employer, committed to fairness, diversity and creating opportunities for our staff to grow.

We offer amazing employee benefits (which includes product and intensive personal growth training) and our wish is to see our employees flourish, grow and attain personal financial freedom - which they can then pass on to our clients.

National Debt Advisors does not house mediocrity and our employees are top class. We want you to soar and reach your full potential and we will reward you accordingly on your journey to becoming the best version of yourself.

NDA is an employer of choice, and we currently have the following position available.

**Job Description**:
**Payments Administrators**

**Duties**:

- Making outbound calls to customers to collect outstanding debt
- Providing correspondence management to customers within SLA’s
- Updating clients and credit provider database on the company’s CRM (Simplicity)
- Accurately capturing and saving debt balances of clients, while reconciling accounts
- Driving combinations of soft and hard collection actions to ensure customers pay their fees on time and dealing with missed payments in line with the collections strategy

**Qualifications**:
**Requirements**:
Additional Information
**We Offer**:

- A competitive salary and incentives
- In-house training
- Permanent contract based on performance
- A diverse and friendly work environment of like-minded people
- Opportunities for professional growth
- An in-house canteen café



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