Training Manager Waterfall, Johannesburg, Gauteng

**Designation**:

Training Manager | Waterfall, Johannesburg, Gauteng| Permanent

**Category**:

Administration and Operations

**Job Level**:

Professionally qualified and experienced specialists and mid-management

**Posted by**:

PSG Financial Services

**Posted on**:

01 Oct 2024

**Reference Number**:

POS06426

**Closing date**:

14-Oct-2024

**Position Type**:

Permanent

**Location**:

Waterfall Magwa Crescent

**Overview**:
**VACANCY | TRAINING MANAGER | WATERFALL, JOHANNESBURG, GAUTENG | PERMANENT**

PSG's commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Responsibilities**:

- Develop and implement the training curriculum, training material, and assessments for PSG Wealth Funds and Securities Products, systems, and processes
- Manage technical training function for the business
- Planning and coordination of training programs
- Monthly reporting on training conducted
- Effectively maintain relationships with service providers, colleagues, and Advisors
- Managing expenses within budget and negotiation of training costs
- Assist with general internal training queries and the provision of training assistance to staff
- Develop & provide training assessments for all training
- Develop training material on any new products, processes, and systems
- Identify training gaps and provide continuous improvement of all training functions for PSG Wealth in line with industry best practice
- Resolving complaints in accordance with SLA and implementing sustainable solutions to avoid complaints in the future
- Continuous analysis of Training needs within PSG Wealth and making recommendations to ensure continuous improvement
- Engage with regulatory bodies to ensure training material is accredited for CPD points etc
- Effectively manage the training department and ensure that effective action is taken on poor performance and that top performers are actively engaged and developed
- Assist the business with any regulatory reporting as and when required
- Provide assistance with business testing as and when required
- Assistance with ad hoc projects as and when required

**Minimum Requirements**:

- BCom degree in Investment Management or Human Resources Management
- ODETDP diploma (NQF6)
- Minimum of 5 years’ experience in a product education environment
- Minimum of 5 years’ experience in financial services as a facilitator (LISP and Securities platform)
- Strong knowledge of adult learning theory and must demonstrate exceptional facilitation/teaching skills for adult learners
- Experience with Microsoft Office, eLearning, and virtual learning technologies
- Must have exceptional communication and organisational skills

**Skills/Competencies**:

- Must have exceptional communication and organisational skills
- Demonstrate initiative and work well in a team-based environment
- Be a strategic thinker, results-oriented, and demonstrate a strong orientation toward outstanding customer service with a complete willingness to accept accountability for results
- Project management and Implementation experience of a business solution is a plus
- Product testing
- Curriculum development
- Exam development
- Deep understanding of the meaning of a High
- Performance Learning Journey
- Self
- confidence
- Good communication skills
- Good interpersonal skills
- Experience developing and maintaining Learning Management Systems

**How to apply**: