Operations Support Manager Waterfall, Johannesburg

2 weeks ago

Waterfall, South Africa PSG Konsult Ltd. Full time

**Designation**:

Operations Support Manager | Waterfall, Johannesburg, Gauteng| Permanent

**Category**:

Actuarial

**Job Level**:

Professionally qualified and experienced specialists and mid-management

**Posted by**:

PSG Financial Services

**Posted on**:

23 Oct 2024

**Reference Number**:

POS37599

**Closing date**:

07-Nov-2024

**Position Type**:

Permanent

**Location**:

Waterfall Magwa Crescent

**Overview**:
**VACANCY | OPERATIONS SUPPORT MANAGER | WATERFALL, JOHANESSBURG, GAUTENG| PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
**Responsibilities**:

- Manage the team of fund analysts and quantitative analysts supporting the Fund and Securities business units within PSG Wealth
- Provide and oversee the support provided by the team to Client Services, PSG advisors and IFAs on client queries, new business support (e.g. welcome packs) and operational matters (e.g. performance statements, EAC statements)
- Provide and oversee calculations performed by the team in respect of policy revision calculations or in support of platform system improvements
- Sales initiative, control function reporting and Business Unit metrics pack reporting
- Platform (LISP) landscape and ad-hoc quantitative investigations as required by business
- Responsible for daily upload of prices on Life priced funds
- Steering the team to provide support to the Product team in providing technical input and testing on tools and calculators used by PSG Wealth and our distribution network (advisors)
- Maintain control standards of all work performed by the team and inform business of developing or new risks

**Minimum Requirements**:

- University Degree majoring in either Investment Management, Insurance mathematics, Actuarial Science, Quantitative Finance or Financial management
- Experience with LISP platforms and long-term savings and investment products
- Programming and modelling skills, specifically financial modelling
- High level of computer literacy, specifically SQL, MS Excel, MS PowerPoint, and PowerBI.
- Team management experience advantageous
- Programming experience in VBA, Python, R advantageous

**Competencies**:

- Strong mathematical and analytical skills
- Customer oriented
- Ability to manage others
- Good verbal and written communication skills
- Attention to detail
- Time management
- Proactive
- Resilient
- Able to work with people and steer the group to reaching the shared goals of the team
- Team player
- Striving to reach goals and deadlines
- Enjoying working in a challenging and fast-moving environment

**How to apply**:

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