Cash and Bank Clerk

**JOB SUMMARY**

The Cash and Bank Clerk is responsible for ensuring accurate and timely processing, matching, and reconciliation of all daily cash and bank transactions across KFC stores, including aggregator sales. This role involves using the company's integrated financial systems to allocate deposits correctly by store and date, manage petty cash, and support daily variance reporting. The role also includes reconciliation of sales from third-party delivery platforms to ensure completeness and accuracy.

**General and Task Management**
**Daily Transaction Matching**
Match the cash and bank deposits to the correct store and date using the company’s integrated financial system.
- Investigate and resolve unmatched or variance transactions daily.
- Escalate unresolved variances to relevant departments (e.g., operations, store managers).

**Bank Reconciliations**
- Perform daily and monthly reconciliations of bank accounts to ensure all transactions are accurately recorded.
- Ensure all bank transactions (e.g., EFTs, card payments, cash deposits) are accounted for and correctly allocated.

**Cash Controls**
- Monitor and follow up on late or missing cash deposits from stores.
- Liaise with banking institutions or cash collection service providers where needed.

**Petty Cash Management**
- Process petty cash requests and reimbursements in line with company policies.
- Review and verify supporting documents for all petty cash claims.
- Maintain accurate petty cash records and ensure timely reconciliation of petty cash balances.

**Customer Refunds**
- Review and verify refund requests against original purchase records, payment receipts, or order information.
- Confirm customer eligibility for a refund according to company policy
- Maintain accurate and secure documentation for audit purposes.

**Catering Order and WI CODE**
- Verify order details including quantities, delivery dates, and special requirements.
- Liaise with catering suppliers to confirm orders and delivery arrangements.
- Maintain a catering order log for tracking and reporting purposes.

**WI Code Management**
- Generate WI Codes for prepaid catering transactions and communicate them to relevant parties.
- Verify prepayments in the company bank account before issuing WI Codes.
- Track WI Code usage to ensure correct redemption at stores or kiosks.
- Resolve WI Code-related queries from customers, stores, and suppliers.
- Monitor WI Code limits and redemption rules to prevent misuse.

**Reporting**
- Compile and distribute daily banked difference reports to the Operations and Finance departments.
- Provide supporting documentation for audits or internal reviews.

**System Maintenance and Support**
- Maintain accurate records within the integrated matching system.
- Assist with testing and implementing updates or enhancements to the matching system.

**Compliance and Procedures**
- Ensure all transactions comply with company policies and financial controls.
- Identify process improvement opportunities and assist in updating standard operating procedures.

**PROBLEM SOLVING AND ANALYSIS**
- Well defined processes
- Quotations for catering orders - Ensuring the specific store have enough stock for the order
- Catering - Which store to use which will suit the customer the best

**QUALIFICATIONS / COMPETENCIES / SKILLS**:

- Experience with bank reconciliations, petty cash management, and transaction matching systems (experience with POS and ERP systems advantageous).
- Strong attention to detail and high level of accuracy.
- Excellent organizational and time management skills.
- Strong Excel skills and working knowledge of accounting software.
- Minimum 1 years’ experience in a similar role, preferably in a multi-store retail or QSR environment