Travel Industry Bsp Refunds Administrator

2 weeks ago

Century City, South Africa Travellab Group Full time

Our Club Travel team is looking for an experienced **BSP Refunds Administrator****

In this role, you will support the BSP Department with various processes and functions to meet the Travel Industry operational requirements through:

- Actioning and clearing of rejected Airline BSP Link Applications.
- Calculating and processing refunds.
- Processing of credit notes and service fees when required.
- Fulfilling ad hoc tasks as required to meet business needs.

**Requirements**:

- An excellent **understanding of airline terms and travel industry knowledge**:

- ** Knowledge of GDS** (Amadeus, Galileo, or Sabre)
- ** Accounting**/Financial experience is advantageous.
- ** Proficient** in Microsoft/G-Suite packages
- Exemplary **customer-oriented** approach
- Possess a **creative** outlook with a **problem-solving attitude**:

- ** Proficient in Englis**h, knowledge of an additional language is advantageous.
- Competent **written and verba**l communication skills
- Effective **organizational skill**s** and the ability to complete multiple tasks and a **high volume** of
work **on deadlines**:

- ** Excellent time management** skills with an ability to **respond quickly and accurately** to requests for information.
- The ability to **work independently** on request and take the initiative to **support team members** and management as requested
- Min qualification of **Matric**/NQF4 or equivalent
- Tertiary travel qualification would be beneficial

**About Club Travel**

Founded in 1987, Club Travel is dedicated to offering clients the best deals through competitive pricing and exceptional service. With over three decades of experience, industry-leading expertise, advanced travel technology, and significant bulk buying power, Club Travel secures favourable rates with airlines and other travel service providers, including hotels, car rentals, cruises, tour operators, travel insurance, and foreign exchange. Club Travel is a member of the Travellab Group, committed to maintaining long-term relationships with customers.

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