Key Account Manager

1 day ago

Midrand, South Africa Quarphix Full time

Responsibilities:

- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Proven experience in key account management.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts with ease and confidence
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
- Exceptional sales track record as well
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Previous recruitment experience an advantage

Qualifications:

- Degree/Diploma/Certificates in business administration, finance, sales, or related field.
- Proven experience in key account management for a small to medium organization
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Must have a valid drivers license

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