Operations Executive

2 weeks ago

Somerset West, South Africa Helderberg Personnel Full time

My client, a well-established concern in the restaurant / retail industry is looking for an ambitious and self-driven Operations Executive to join their team As Operations Executive, you will be responsible for overseeing the overall business operations strategy as this is crucial for the growth and success of the company.

operations executive

**Requirements**:

- A tertiary degree, Business and Commerce related, is essential.
- A Master’s and or MBA will be advantageous.
- At least 10 years of senior Operations Management experience in a fast-paced environment with a strong focus on multi sites and leading teams across South Africa.
- Highly motivated, with innate energy levels, an acquiring mind, and a passion for excellence
- Ability to handle high levels of pressure and critical decision making.
- Agile, Flexible, pro-active and decisive.
- High level of Integrity, confidential and reliable.
- Coaching and mentoring mindset with high emotional and cultural intelligence.
- Inspiring leadership style and an exceptional facilitating style.
- Excellent communication skills, assertive, compassionate, empathetic and a very good listener.

**The Operations Executive will oversee the day-to-day business operations of the company.**
**The main duties and responsibilities include**:

- Creating and implementing business plans and strategies.
- Improving operating procedures for optimal efficiency.
- Complying to international brand standards.
- Leading and motivating staff to achieve sales and organizational objectives.
- Establish policies and procedures that promote company culture and vision.
- Managing the logistics associated with running the business.

**Operation Executive: Duties and Responsibilities**

**Strategy & Execution**:

- Promote Company Mission, Goals and Values and act as a role model for the advancement thereof.
- Formulate and recommend strategic plans and policies. Manage annual execution plans and budgets to ensure efficient and effective field operations activities.
- Disseminate and ensure compliance with approved policies and objectives throughout the regional operations teams.
- Plan and direct changes, staffing and reporting relationships and lead, motivate, manage, and develop operations team to achieve the objectives.
- Ensure that all teams fully understand their accountabilities and that they have the authority and expertise to achieve them.

**Commercial Expectation**:

- Ensure that all company assets, facilities, and equipment are managed efficiently and maintained properly.
- Ensure that all company stock, consumables, cleaning material and small wares are managed efficiently and according to operational requirement.
- Ensure that all company cash, card, and alternative payment methods are managed according to standard operating procedures.
- Maximize the profitability of the area by understanding and controlling all costs. Monitor daily, weekly, and periodically to ensure alignment to Annual Operating Profit targets.
- Ensure accurate forecasts of sales and labour to reflect trends and promotions in each restaurant.
- Actively utilize company reports and dashboards to analyse sales, transactions, and costs to drive business results.

**Partnership Expectation**:

- Exceptional operational/commercial acumen and general business knowledge required through ongoing partnership with stakeholders.
- Positive partnerships with all departments, be part of a working relationship with stakeholders, support and trust one another and confidently rely on one another.
- Regular deliberate and non-deliberate functional and non-functional interaction with peers and critical role players in the group.
- The ability to partner across functions for sustainable operational growth and improved profitability.

**Leadership and Personal Growth Expectation**:

- A leader with the ability to operate at both strategic and operational level.
- Live and breathe company values and culture and implement across team.
- Instil confidence in Operations team members and others.
- Expose and grow current critical positions/functions in the team into leaders through ongoing leadership exposure and coaching.
- Ability to handle high levels of pressure and critical decision-making, be pro-active, decisive, and adaptable to change.
- High integrity and openness combined with commitment to good governance.
- Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.

**Growing People Expectation**:

- Develop and coach the team on day-to-day basis to ensure sound Operations skills and knowledge.
- Successfully building talent pipeline on all levels in partnership with the People & Culture team.
- Role model’s recognition by having their own recognition award and uses this regularly. Provides recognition at all levels in restaurant and at meetings.
- Growing leaders by conducting regular performance appraisals, having Individual Dev

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