Account Manager

4 days ago

Cape Town, South Africa algoseek, LLC Full time

**AlgoSeek is looking for an Account Manager with Accounting or Finance experience (permanent Work from Home).**

AlgoSeek is a leading provider of historical and real-time market data solutions for quantitative traders, hedge funds, and financial institutions. Our innovative products empower clients to make informed investment decisions and optimize their trading strategies in today's dynamic financial markets.

Now, we are seeking a skilled and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in building and maintaining strong relationships with our valued clients. Your primary responsibility will be to ensure client satisfaction and drive growth by providing exceptional service and support. This role requires a strong background in accounting, coupled with excellent communication and interpersonal skills.

**Responsibilities**:
1. Client Relationship Management:

- Build and maintain long-term relationships with assigned clients.
- Serve as the primary point of contact and trusted advisor for client inquiries, issues, and escalations.
- Understand clients' business objectives and anticipate their needs to provide tailored solutions.
- Proactively identify opportunities to upsell or cross-sell additional products or services to clients.

2. Account Management:

- Oversee all aspects of client accounts, including financial reporting, budgeting, and forecasting.
- Analyze financial data and prepare comprehensive reports to ensure clients are meeting their financial goals.
- Provide strategic recommendations to clients based on their financial performance and market trends.
- Collaborate with internal teams, such as sales, marketing, and operations, to ensure client expectations are met.

3. Client Support and Issue Resolution:

- Address client inquiries and issues promptly, effectively, and in a professional manner.
- Work closely with cross-functional teams to resolve client concerns and ensure timely resolution.
- Identify recurring issues and develop strategies to proactively prevent them in the future.
- Communicate updates, progress, and resolutions to clients in a clear and concise manner.

4. Financial Analysis and Compliance:

- Utilize your accounting expertise to analyze financial statements, identify trends, and provide insights to clients.
- Ensure compliance with accounting principles, regulations, and company policies.
- Conduct periodic audits and reviews to ensure accuracy and integrity of financial data.
- Stay updated with industry trends and changes in accounting practices.

**Qualifications**:

- Bachelor's degree in accounting or a related field is required.
- 2-4 years of experience as an Account Manager, Key Account Manager, or similar role, preferably in a finance or accounting environment.
- Strong understanding of accounting principles, financial analysis, and reporting.
- Excellent interpersonal and communication skills, both written and verbal.
- Proven ability to build and maintain strong client relationships.
- Exceptional problem-solving and critical-thinking skills.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Proficiency in accounting software and Microsoft Office suite.
- Detail-oriented with a high level of accuracy.
- Strong organizational and time management skills.

If you are a motivated and dedicated individual with a passion for accounting and client management, we encourage you to apply. Join our team and contribute to our clients' success while advancing your career in account management.

¬

Pay: From R27,000.00 per month

Application Question(s):

- Do you have any knowledge or experience in capital markets?
- What is your preferred salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Accounting, Finance, or Business Management: 2 years (preferred)

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