Receptionist

1 week ago

Umhlanga, South Africa Excellerate Full time

**Main purpose / objective of the position**:
**Decision making authority**:
Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

**Experience / Education**:
Grade 12 or equivalent and at least 2 years relevant experience in an administrative environment.
Retail shopping centre experience will be a recommendation.

**Skills required**:
Telephone skills; General Administrative skills; computer literacy (MS Office, particularly
Outlook and Word, Excel); Ability to Multi-task; Interpersonal skills, English business writing skills.

**Knowledge required**:
Switchboard, General layout of the centre, Policies & Procedures, Relevant legislation, example FICA, OHS.

**Competencies required**:
Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self-confidence; tolerance for routine.

**Major drivers of work volume**:
Sophistication of switchboard equipment; number and complexity of incoming calls, leasing, procurement, projects.

**Interface / relationships with**:
Internal: Centre Manager, Operations Manager, Office Staff
External: Tenants, Landlord, Contractors

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