Receptionist - Umhlanga

1 week ago

Umhlanga, South Africa Winning Form Group Full time

Minimum requirements:

- 2-3 Years Reception and Switchboard Experience
- 2-3 Years Administrative/Clerical Experience
- Computer Skills/ Microsoft Office

Advantageous:

- Reception/Office Administration Certificate

**Responsibilities**:
**Core Operational Duties**
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room.
- Attending to special Guest needs and requests.
- Answer and direct any incoming calls while providing basic information when needed.
- Assist walk in clients, greet and welcome visitors, direct and announce them appropriately to the relevant team members.
- Ensure that housekeeping maintains a safe and clean reception area (including the reception toilet)
- Ensure TV and light under reception desk are switched off before leaving.
- Ensure that the TV is operational during work hours.
- Ensure punctuality by being on duty for timeously between 7.30am - 17.00pm
- Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone.
- Provide direct support to the team with regards to diary management, meeting management, co-ordination of specific projects.
- Ensures the building is always in a presentable and good condition daily and reports any maintenance related issues to the respective department.
- Assists in coordinating the maintenance of office and building equipment.
- Maintains and updates filing system for the department. Retrieves information from files when needed.
- Any other ad hoc tasks and projects as directed.

**People**
- ** **Ensuring excellent service, and high standards, also welcomes guests, clients, and business partners upon arrival, informs them about their wait time, monitors their appointment times, shows guests/clients/business partners to their meeting room, and bids them farewell.

**Compliance, risk and quality**
- Ensure compliance with all company policies and procedures.

Skills and competencies:

- Good communication and interpersonal skills.
- Strong attention to detail.
- Must be result-driven.
- Ability to manage multiple projects.
- Team player and ability to show initiative at all times.
- Ability to work under pressure and still produce quality results timeously.
- Must prioritize and anticipate time frames and plan accordingly.

Please note that only team members who meet the stipulated minimum requirements will be considered.

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